⬥ Worked collaboratively with team members of the children's services team to prepare outcome plans for clients.⬥ Interacted daily with clients of vulnerable population to ensure they are free from neglect, abuse, and maltreatment in their home environments. ⬥ Resolved conflicts between child, service providers, and parents during supervised court-ordered access visits to ensure child safety, appropriate interaction, and secure attachment between child and parents. ⬥ Maintained agency records through filing case notes and recording personal histories of clients and families through case management softwares (CPIN, ADP Labour Manager, iExpense).⬥ Managed daily client caseloads and set schedules to accompany clients to court dates, appointments, and access visits to ensure continuous care

⬥ Provided one-to-one support to children with disabilities during swimming classes⬥ Worked collaboratively with swim instructors and parents to achieve swimming milestones for the child. ⬥ Adapted swimming techniques and pace of lessons to create a more supportive and comfortable environment for the child during lessons. ⬥ Patiently resolved any outbursts and frustration the child experiences during lessons with compassion and made the aquatic environment as inclusive and friendly as possible for the child