- Identifying needs and requirements of data users. Consulting on company data and better use of it. - Supporting business decisions with ad-hoc queries.- For reporting automation designing and developing stored procedures, tables, views, and functions.- Automating reports using Toad Data Point, Oracle, Postgres, MySql, Python.- Parsing data from different files using Python and storing it in a database.- Optimizing scripts of existing reports, refactoring existing code for better performance.- Developing reports and graphs in Microstrategy.- Developing dashboards in Tableau, Metabase.- Supporting and developing company's reporting system on PHP.

- Collected data from various sources into usable information for data users.- Collaborated with stakeholders from other departments to gather requirements for the data.- Developed queries and reports.- Automated reports using Toad Data Point, Oracle.- Refactored and improved existing code.- Wrote stored procedures and functions in PL/SQL.- Effectively communicated with end users of dashboards to understand and define business requirements.- Created dashboards in Tableau. Visualized data into understandable graphs.- Analyzed data using Tableau, MS Excel.Tools: Oracle SQL Developer · Toad Data Point · Microsoft Excel · PL/SQL · Tableau · Git

- GIT, GIT Hub- PostgreSql DB, Oracle DB- Basic SQL- Analytical SQL- Basic ETL, DWH- Tableau, Power BI- Talend

- Completed day to day Emirates admin duties, office administration including updating customer's files and collection of data for analysis.- Created dashboards for managers to analyze staff performance, flight activities.- Assisted with the day to day enquires from customers, handling complaints.- Maintained the quality customer services and KPI 100% of the time.- Trained new joiners to handle different situations, to meet customer expectations.