● Received multiple awards and accolades for being passionate about creating a strong sense of community and contributing to the growth and development among youth● Trained 10 volunteers to distribute meals to over 100 less fortunate people, while cultivating a positive dining experience● Assisted fundraisers by coordinating communications with prospective sponsors and donors to generate leads and raise funds for the organization● Facilitated basketball tourneys for at-risk youth, resulting in overall community support and an increase of program funding for youth programming in the community ● Spearheaded weekly gatherings and workshops for youth to improve the sense of community and facilitate growth and development among youth participants● Planned, organized, and oversaw yearly conferences with over 3000 attendees

● Promoted a positive client experience by effectively handling incoming and outgoing client calls,immediately responding to their inquiries, and resolving concerns in a timely manner● Increased overall efficiency by maintaining the company equipment database using Microsoft Excel● Prepared invoices, reports, memos and other documents using Microsoft Word, and delivered them to the appropriate staff members and clients within prescribed time frames● Coordinated the shipment of dental equipment packaging by following package instructions and liaising with parcel delivery services

● Assisted in setting up and managing computers, switches, phones, speakers, TVs, printers, projectors and microphones● Troubleshooting and providing technical support for common computer and printer issues● Organized cables and wires and labelled them according to use allowing for easy storage and accessibility ● Frequently created templates and reports to assist team and for future reference● Planned, organized and oversaw a large scale conference with over 100 participants attending to ensure the event runs smoothly● Improved staff productivity by supporting staff members by creating a file management system for over 10 years worth of files● Increased overall website traffic and improved media platform presence by producing and editing promotional video trailers and projects, which also resulted in an increase of attendance in special events● Help set up tele-links and video conferences with proficiency resulting in positive attendee reviews