Sam Atkinson, Mha Email & Phone Number

Springfield, Missouri, United States

• Responsible for the day-to-day operations of five business units with 12 physicians, 11 APCs and 48 coworkers• Built trust and credibility with the team to increase coworker engagement by 37% and coworker satisfaction by 12%• Led strategic initiatives to improve revenue cycle performance resulting in a 30% ($198,012) reduction in denials and a 81% ($690,829) increase in front end collections• Utilized analytics and reporting to reduce referral turn-around-times by 15% (4 days)• Partnered with our providers and staff to implement best practices resulting in a 7.2% increase in patient satisfaction

Springfield, Missouri, United States

• Responsible for the day-to-day operations of a single business unit with 2 employed physicians, 6 employed APCs and 7 volunteer physicians• Responsible for building and maintaining relationships with community organizations• Co-led MSU Care’s Board of Directors composed of leaders from Mercy, Missouri State University and community organizations• Created an interdisciplinary outreach team to provide medical care to the underserved• Led COVID-19 vaccination clinics

2335 E Chestnut Expressway, Springfield, Mo

• Responsible for shipping, receiving and organization of warehouse products• 74% decrease (savings) of total product value for year-end adjustments • 44% decrease in the number of year-end adjustments

• Provided strategic recommendations regarding the integration of Missouri State’s MHA program and Mercy’s MSU Care Clinic to the clinic’s governing board• The scope of the project included the following: a SWOT analysis, interviews of key persons, internal data analysis, and external research

Springfield, Missouri Area

• Lead projects and gained exposure within lean/performance improvement, quality and safety, and strategic outcomes• Responsible for researching, observing and providing recommendations for the centralization of insurance preauthorizations for 14 clinics • Lead the reintroduction of patient education tools for 12 clinics• Shadowed and gained exposure with C-Suite level executives, initiatives and meetings

Springfield

• Observed diverse teams in clinical and shared service areas across the continuum of services (inpatient, ambulatory, and ancillary)• Composed an executive summary and SBAR to support Mercy’s focus on hourly rounding• Collaboratively developed abstracts for two strategic projects to be submitted at Mercy’s Innovation Awards program• Assisted with Mercy’s annual primary care conference

Beta Omega Chapter

• 85 member organization; coordinated activities internally and externally • $75,000 operating budget and first budget surplus of $5,000 in four years• 48% improvement in recruitment• 490% improvement in philanthropic donations• Improved our chapter ranking at the start of term from 152 out of 244 chapters internationally, to 3rd overall

Longview Community College

• Facilitated the allocation of a $30,000 student activity fund• Created and designed a Student Leadership Council • Served on the President’s cabinet• Ensured the voice of the students was incorporated into student services across all 5 MCC campuses

Master Of Healthcare Administration, Health/Health Care Administration/Management, Cumulative Gpa: 4.0

Activities and Societies: President of MSU's Future Healthcare Leaders

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General, Cumulative Gpa: 3.75

Activities and Societies: President of Tau Kappa Epsilon (Social Fraternity)

Associate Of Arts (A.A.), Business Administration And Management, General, 3.8

Activities and Societies: Student Government Association; President, Honors College, Student Leadership Council, and Varsity Baseball