I collaborate with the communications team to create and implement content for social platforms. This role also enables me to enhance my skills in graphic design by working on projects involving print, merchandise, marketing, and advertising.

- Assist in updating existing designs for print media, ensuring consistent branding and messaging.- Conduct research on social media trends and contribute to the creation of captivating social media content.- Collaborate effectively with fellow student marketing and communications assistants to execute projects that showcase the JMC brand and the JMC Spartan experience.- Brainstorm, develop, pitch, and complete content creation assignments within specified deadlines.

I create engaging and on-brand graphics for a variety of media. I complete the requirements of, visualizing and creating graphics including illustrations, logos, layouts and photos. My graphics capture the attention of those who see them and communicate the right message. I have the ability to work in a matrixed organization with a virtual team.

I've had the opportunity to create and design online and printed reports for CLIMBS-UP, an NSF grant aimed at building understanding of the experiences of marginalized groups in STEM. I'm working closely with professors and faculty at Michigan State University, as well as the University of Michigan.

I create engaging and on-brand graphics for a variety of media. I complete the requirements of, visualizing and creating graphics including illustrations, logos, layouts and photos. My graphics capture the attention of those who see them and communicate the right message. I have the ability to work in a matrixed organization with a virtual team.

I organize and create projects to help the company progress. Additionally I Identify potential project risks and develop contingency plans while also collaborating with all team members involved. While working in this field I'm detail-oriented with excellent follow-through skills, team oriented approach with ability to take initiative, prioritize and manage multiple tasks simultaneously to meet client expectations and deadlines across multiple projects. Also I’m organized with ability to prioritize and manage client expectations across multiple, competing projects/priorities with aggressive due dates and quick turn-around times

- Answered an average of 20 phone calls per day, lasting between 10 to 30 minutes, to assist customers with technical issues related to smart devices such as iPhones, iPads, Apple Watches, additionally supporting in iCloud services.- Maintained a high level of customer satisfaction, resulting in multiple five-star surveys and recognition as a "Top Performer" for exceptional work ethic and customer service.- Documented customer interactions by taking detailed notes.; Utilized available resources to troubleshoot issues and resolve problems promptly.- Kept up to date with the latest product releases and completed regular training to further develop technical and customer service skills.

While working at Panera I had the ability to thrive in a fast paced environment by assisting various customers in a short amount of time. Additionally, I greeted and assisted on the sales floor, ensuring exemplary customer service by delivering the ultimate experience. I worked on a team with 30 other sales associates to boost sales goals, conversion, and units per transaction through constant communication and celebrating accomplishments. Lastly, I understood and delivered the brand's philosophy and lifestyle to the customer.