- Served as a Team Member for Ghostly Manor Thrill Center, a popular Family Entertainment Center in Sandusky, Ohio- Provided quick and efficient service to guests through the means of distributing roller skates/blades, purchases at the POS system, and attractions within the FEC- Worked as a team with other employees to help guests have a positive experience, and was able to step in when assistance was needed- Ensured daily cleanliness of the facility to help increase positive impressions from guests and reduction of the spread of germs

- Estop Central is social media page, which can be found across Instagram, Facebook, Twitter (X), and YouTube, was established by myself in July 2018- Self-taught and developed skills with a DSLR camera, taking pictures several times throughout the year at amusement/theme parks around the United States- Edits photographs in the Lightroom mobile app- Manages/uploads photographs, or amusement/theme park content onto social media channels on a daily basis

- Guided and monitored park associates by ensuring that tasks were split among my team, as well as assured that there were enough associates to complete those tasks- Ensured store displays were set and visually appealing for park guests- Consistently upkept store cleanliness, keeping at or above department standards- Pushed product out onto the sales floor as needed, giving a full variety for guests to choose from

- Served as a Certified Trainer for the Intimidator complex, and assisted supervisors in times when new-hires needed to be trained- Received a "Golden Thumb" from IRT (International Ride Training) during the 2021 season for being an outstanding ride operator and following all safety protocols- Engaged safety devices and monitored attractions during operation to reduce safety risks- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements or facing a physical illness/injury- Operated rides and attraction according to written guidelines to reduce injuries- Adhered to quality and service standards to support operational goals- Directed guests to rides, seats or attractions- Monitored activities to ensure adherence to rules and safety procedures, and arrange for removal of unruly guests

- Supported the safe transport of parade floats around the park to help ensure that no guests were in the way of entertainment- Entertained park guests through the means of friendly facial expressions and dancing- Worked as a team to help run the Winterfest Wonderland parade on a nightly basis

- Introduced interested students to Bowling Green State University- Taken families and interested students on a 90-minute tour around campus- Established personal connections with families and interested students in regard to campus life- Worked as a team with other student tour guides to help new students gain interest in applying to the university

- Communicated with guests on a daily basis- Required daily teamwork skills in order to push food out- Additionally worked in the kitchen, prepping and cooking food- Learned the importance of keeping things neat and in order- Observed and took on the tasks of managing guests and food during chaotic and stressful times, not limited to lunch and dinner rushes- Pushed through Covid-19 uncertainty and lockdowns by providing excellent service to guests