Independently design and conduct global social listening research among policy, B2B, and consumer audiences, studying conversations on channels such as X, Reddit, TikTok, LinkedIn, and review sites.Lead a book of $2MM research projects for clients across tech, finance, entertainment, healthcare, and education, including brand tracking, competitive positioning, campaign impact reporting, stakeholder mapping, and ad hoc analyses around key events and product launches.Manage a team of 3 researchers, including biannual reviews and ongoing professional development.

Tracked and analyzed 27 EU countries’ lobbying activities on vendor selection for 5G technology; drafted and distributed summaries on GDPR and migration news for the US Mission to the EU; organized events and briefings attended by EU lawmakers and diplomats; held security clearance. Worked in Bureau of European and Eurasian Affairs, Office of European Union and Regional Affairs.

Extracted data from the Foreign Agents Registration Act (FARA) to understand Kenya’s advocacy of U.S. media regarding coverage of African politics; analyzed in Excel.

Monitored, attended and interpreted congressional and agency briefings; created and maintained a spreadsheet tracking and summarizing conservation-related policies across 50 states; drafted and edited monthly newsletter sent to 300 grassroots advocates.

Enhanced efficiency of payments and processes for hundreds of employees using Oracle E-Business suite; inspected employee data to ensure USAID and company regulations were met.

Produced dozens of videos for internal and external audiences; collaborated with multicultural student exchange groups to promote soft power and public diplomacy; edited and sent local and national press releases.