Sam Bethon Email & Phone Number

New York City Metropolitan Area

Act as primary contact upon receipt of orders throughout the full order and delivery lifecycle. Administrate orders through the order management system. Open and maintain customer accounts by recording all pertinent account information. Communicate with customers: answer product and service questions in a clear, concise, and easy to understand manner. Address product or service issues with customers including actively working with customer and internal departments to resolve issues such as pricing, fabric availability, and re-selection. Provide information to our sales team regarding their customers’ order status, issues, inventory, credit issues, returns, and delivery schedule. Provide ongoing general customer account support and project management support as needed.

Ramsey, New Jersey, United States

Client relations professional with a comprehensive skill set in SAP, MS Excel, order management, global logistics coordination, and client communication. Proficient in pulling open order reports and conducting thorough checks on drop shipment and warehouse orders to ensure accuracy and timeliness. Experienced in resolving various types of order errors including changes, online order processing, and manual order processing. Skilled at handling special daily orders from global suppliers and producing status reports promptly to maintain effective communication and relationships with stakeholders utilizing MS Teams and email. Process invoices and clear 100 daily incoming invoices to ensure timely payment. Manage daily claims and maintain a 99% service degree accuracy with sales processing to ensure exceptional client satisfaction. Strong attention to detail, organizational skills, communication skills, and a proactive approach to problem solving.

Rockleigh, New Jersey, United States

Sales Support intern provided sales and support services to customers and sales team during the pre-sales process. Collaborated with Field Sales Personnel and the Engineering Team on executive proposals to ensure smooth sales and support processes. Account management including: logging, assigning, distributing, and tracking of customer design quotations. Utilized Microsoft Office including Quotes Web (Power BI), Word, Excel, Outlook, and Teams system applications as well as SAP and SalesForce. Lead project manager and presenter for summer internship new product competition.

Rockleigh, New Jersey, United States

Order Processing intern with the following responsibilities: enter orders into SAP database utilizing information from Quotes Web (Microsoft Power BI), review purchase orders to verify all information is received and accurate for input into SAP database, updated other internal databases to ensure all departments have complete and accurate information, run open order reports in SAP database for Sales Team, follow up on status of projects and update systems with anticipated shipping and completion dates, ensure orders have the most current and updated information (ship date, status of submittal process, etc.). Followed up with both internal and external sales teams, updated orders with any necessary changes, and sent final orders to Production for processing after submittal process is complete.

Suffern, New York, United States

Warehouse management intern responsible for assembling medical test kits for sales distribution with an emphasis on quality control. Helped develop new packaging for medical test kits improving costs and assembly efficiency. Created inventory spreadsheets in excel to track production. Participated in the CDx University Sales Program for new hires. Met with the CEO to discuss overall company goals, and the importance of warehouse operations and distribution.

Suffern, New York, United States

Worked part-time in the warehouse during college winter break creating medical test kits for sales distribution. Assisted in overall warehouse duties and provided support.

East Rutherford, New Jersey, United States

Responsible for teaching indoor skiing for people of all ages (including new instructors) how to ski or how to improve their skills. Ability to teach all levels of skiing in group and private lessons.

Mahwah, New Jersey, United States

Responsible for teaching people of all ages how to ski or how to improve their skills. Ability to teach all levels of skiing in group and private lessons. Assisted in organization of high school and club ski team racing.

West Nyack, New York, United States

Travel Camp: Counseled high school teenagers on daily camp activities. Responsible for chaperoning campers on day trips and overnight excursions.

Tenafly, New Jersey, United States

Counseled kindergarten children in daily camp programs and activities. Responsible for overall safety and care of the children within my group.

Bachelor Of Arts - Ba, History And Economics

Honor Role/Advanced Regents Diploma

Activities and Societies: Suffern High School Military Appreciation Club 2014–2018 President 2016–2017 Worked with NY Senator David.

Cadet, United States Air Force Reserve Officers' Training Corps (Rotc), Completion Of As 101: Leadership Lab And Asc 205: National Security Studies

Air Force ROTC develops the leaders of tomorrow by preparing students to become officers in the U.S. Air Force while earning a college.