Sambit Bhattacharyya Email & Phone Number

Kolkata, West Bengal, India

Responsible for sales in Industry Segment for West Bengal and Sikkim region, handling a team of sales engineers of channel partnerWorking on Business Development, Project management, Tendering, GEM Portal, PR, Pumping System Design, Customer Relationship Building, Industrial sales and Brand Building ActivitiesUsed SAP extensively as end user to extract various data. Worked on PowerBI for Data Modeling and ReportingPursuing MBA from Indira Gandhi National Open University

Kolkata, West Bengal, India

Incident management, troubleshooting and root cause analysis including preventive maintenance strategy implementation at site and adhering to Service Level Agreements for Grundfos make productsChannel partner & service partner management to achieve work objectives. Collaboration with channel partner team members to develop technical competence as per organization goalConducted regular visits to customer sites to identify potential upselling/cross selling opportunities of Grundfos ProductsConducted onsite/online training to customers and channel partners on Grundfos products and their applicationInteracted with various GIN stakeholders as a Cross Functional Team member to provide inputs and analyze product failures to reduce warranty claims and improve product qualityParticipated in brand building activities such as conducting seminars, technical presentations for various industrial and commercial customers.

Kolkata, West Bengal, India

 Extended Technical Support to numerous IoT based projects under GOI as single point of contact Handling B2B customer concerns and providing appropriate guidelines on troubleshooting Diagnose and troubleshoot technical issues including account setup and network configuration between various system components and BMS Ensured documentation of all issues as per SLA Adhering the organizational policies and regulations while incident management activities

Kolkata, West Bengal, India

 Interacted with design team to provide performance improvement suggestions for pump model prototype development Commissioned renewable energy projects under multiple Govt. of India initiative by deploying smart pumps with IoT solutions Supported executives of 53 channel partners to provide timely resolution to customers by regular audit & continuous feedback. Conducted technical training to internal marketing team and external channel partners

Kolkata, West Bengal, India

 Prepared quotation and tender responses and participated in online biddings for business development Drafting and managing contracts with technical and legal clauses by working with consultants and co-ordination with manufacturing plant. Conducted regular visits to existing and potential customer sites to identify potential upselling / cross selling opportunities. Supported ISO audit by preparing / updating relevant documents.

Kolkata, West Bengal, India

 Prepared quotation and tender responses for various clients for KSB pumps Selected pumps from H-Q curves as per customer requirement and follow up with principal for price and technical documentations Conducted frequent visits to various vendors to inspect quality of brought out items as per approved QAP

Master Of Business Administration - Mba, Sales, Distribution, And Marketing Operations, General

Bachelor Of Technology - Btech, Electrical Engineering, 7.42

10+2, Science, 70%

10, General, 85%