Deputy General Manager
Current• Lead and mentor a high-performing team of 130+ professionals across multiple locations in the Karnataka region• Develop and implement strategic business plans that drive revenue growth, market expansion, and profitability• Forge key partnerships with healthcare providers, institutions, and stakeholders to enhance market presence and increase customer base• Analyze market trends, competitive landscape, and customer feedback to identify new business opportunities and areas for… Show more • Lead and mentor a high-performing team of 130+ professionals across multiple locations in the Karnataka region• Develop and implement strategic business plans that drive revenue growth, market expansion, and profitability• Forge key partnerships with healthcare providers, institutions, and stakeholders to enhance market presence and increase customer base• Analyze market trends, competitive landscape, and customer feedback to identify new business opportunities and areas for growth• Collaborate with cross-functional teams to ensure seamless service delivery, optimize operational processes, and ensure customer satisfaction• Provide insightful performance analysis, financial forecasting, and budget management to senior leadership • Ensure compliance with service parameters – NPS, Q4E, D-Sat, etc. Show less