Samantha Bratcher, Mstech Email and Phone Number
Exemplary communication skills with the ability to build and foster relationships at all levels of an organization. Able to multitask in a high-pressure and deadline-driven environment. Skilled at learning new concepts quickly while working well under pressure. I am able to maintain a professional attitude regardless of the situation as I can adapt to a stressful environment with ease. Looking forward to expanding my professional growth and applying my Technical Support knowledge and experience to help others become successful as well.
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Enterprise Systems Analyst IiTexas Tech University - It Help CentralLubbock, Tx, Us -
Enterprise Systems Analyst IiTexas Tech University - It Help Central Sep 2024 - PresentLubbock, Texas, United StatesServiceNow Administration -
Enterprise Systems Analyst ITexas Tech University - It Help Central Jan 2024 - Sep 2024Lubbock, Texas, United StatesServiceNow Administrator -
Programmer Analyst IvTexas Tech University - It Help Central Aug 2022 - Jan 2024Lubbock, TexasI act as the primary Genesys PureConnect administrator for the University as well as the first backup administrator and primary developer for ServiceNow ITSM. I also handle the Service Desk reporting within both of these systems as well as all integrated reporting from them within Power BI. The remainder of my time is spent leading a team of programmers to build and maintain departmental applications and databases.
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Programmer Analyst IiiTexas Tech University - It Help Central Oct 2017 - Aug 2022Lubbock, TexasI act as the primary Genesys PureConnect administrator for the University as well as the first backup administrator and primary developer for ServiceNow ITSM. I also handle the Service Desk reporting within both of these systems as well as all integrated reporting from them within Power BI. The remainder of my time is spent leading a team of programmers to build and maintain departmental applications and databases.
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Technical Services ManagerRawls College Of Business At Texas Tech University Apr 2015 - Sep 2017Lubbock, Texas AreaManaged small team handing primary technical support for over 200 computers in the college, responsible for all hardware and software troubleshooting, imaging, and deployment. -
It Technician IiSt. Joseph Health System Oct 2011 - Apr 2015Lubbock, Texas Area -
SupervisorJcpenney Sep 2006 - Oct 2011 -
Student AssistantTexas Tech University Jan 2007 - Jul 2009Lubbock, Texas AreaDesktop support shop Technician -
Assistant TeacherJack And Jill Preschool And Childcare Aug 2005 - Aug 2006Hobbs, Nm
Samantha Bratcher, Mstech Education Details
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Graphic Information Technology -
Information And Communication Technology -
Mathematics -
Electronic Media And Communication -
Mathematics
Frequently Asked Questions about Samantha Bratcher, Mstech
What company does Samantha Bratcher, Mstech work for?
Samantha Bratcher, Mstech works for Texas Tech University - It Help Central
What is Samantha Bratcher, Mstech's role at the current company?
Samantha Bratcher, Mstech's current role is Enterprise Systems Analyst II.
What schools did Samantha Bratcher, Mstech attend?
Samantha Bratcher, Mstech attended Arizona State University, New Mexico State University, Lubbock Christian University, Texas Tech University, New Mexico Junior College.
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