Samantha Bratcher, Mstech

Samantha Bratcher, Mstech Email and Phone Number

Enterprise Systems Analyst II @ Texas Tech University - IT Help Central
Lubbock, TX, US
Samantha Bratcher, Mstech's Location
Lubbock, Texas, United States, United States
About Samantha Bratcher, Mstech

Exemplary communication skills with the ability to build and foster relationships at all levels of an organization. Able to multitask in a high-pressure and deadline-driven environment. Skilled at learning new concepts quickly while working well under pressure. I am able to maintain a professional attitude regardless of the situation as I can adapt to a stressful environment with ease. Looking forward to expanding my professional growth and applying my Technical Support knowledge and experience to help others become successful as well.

Samantha Bratcher, Mstech's Current Company Details
Texas Tech University - IT Help Central

Texas Tech University - It Help Central

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Enterprise Systems Analyst II
Lubbock, TX, US
Samantha Bratcher, Mstech Work Experience Details
  • Texas Tech University - It Help Central
    Enterprise Systems Analyst Ii
    Texas Tech University - It Help Central
    Lubbock, Tx, Us
  • Texas Tech University - It Help Central
    Enterprise Systems Analyst Ii
    Texas Tech University - It Help Central Sep 2024 - Present
    Lubbock, Texas, United States
    ServiceNow Administration
  • Texas Tech University - It Help Central
    Enterprise Systems Analyst I
    Texas Tech University - It Help Central Jan 2024 - Sep 2024
    Lubbock, Texas, United States
    ServiceNow Administrator
  • Texas Tech University - It Help Central
    Programmer Analyst Iv
    Texas Tech University - It Help Central Aug 2022 - Jan 2024
    Lubbock, Texas
    I act as the primary Genesys PureConnect administrator for the University as well as the first backup administrator and primary developer for ServiceNow ITSM. I also handle the Service Desk reporting within both of these systems as well as all integrated reporting from them within Power BI. The remainder of my time is spent leading a team of programmers to build and maintain departmental applications and databases.
  • Texas Tech University - It Help Central
    Programmer Analyst Iii
    Texas Tech University - It Help Central Oct 2017 - Aug 2022
    Lubbock, Texas
    I act as the primary Genesys PureConnect administrator for the University as well as the first backup administrator and primary developer for ServiceNow ITSM. I also handle the Service Desk reporting within both of these systems as well as all integrated reporting from them within Power BI. The remainder of my time is spent leading a team of programmers to build and maintain departmental applications and databases.
  • Rawls College Of Business At Texas Tech University
    Technical Services Manager
    Rawls College Of Business At Texas Tech University Apr 2015 - Sep 2017
    Lubbock, Texas Area
    Managed small team handing primary technical support for over 200 computers in the college, responsible for all hardware and software troubleshooting, imaging, and deployment.
  • St. Joseph Health System
    It Technician Ii
    St. Joseph Health System Oct 2011 - Apr 2015
    Lubbock, Texas Area
  • Jcpenney
    Supervisor
    Jcpenney Sep 2006 - Oct 2011
  • Texas Tech University
    Student Assistant
    Texas Tech University Jan 2007 - Jul 2009
    Lubbock, Texas Area
    Desktop support shop Technician
  • Jack And Jill Preschool And Childcare
    Assistant Teacher
    Jack And Jill Preschool And Childcare Aug 2005 - Aug 2006
    Hobbs, Nm

Samantha Bratcher, Mstech Education Details

Frequently Asked Questions about Samantha Bratcher, Mstech

What company does Samantha Bratcher, Mstech work for?

Samantha Bratcher, Mstech works for Texas Tech University - It Help Central

What is Samantha Bratcher, Mstech's role at the current company?

Samantha Bratcher, Mstech's current role is Enterprise Systems Analyst II.

What schools did Samantha Bratcher, Mstech attend?

Samantha Bratcher, Mstech attended Arizona State University, New Mexico State University, Lubbock Christian University, Texas Tech University, New Mexico Junior College.

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