Experienced in Marketing, Sales, Consulting, Relationship Management, Customer Service, Social Media and Databases, Training and Call Centers I have the proven ability to direct, document, translate and troubleshoot non-tech and tech issues. I seek an opportunity to grow, learn and apply innovative thought and variety of skills to work with a high speed team delivering beneficial services.Sr. Relationship Manager• Grew business from 3MM to 400 MM • Responsible for new client growth, maintaining new relationships and Training clients on Technology, Customer Service and as desired• Brought Customer Ideas for innovative services and communicated needs to functionality including product creation•Trained, Led and Promoted Training events in four State region (TN, AL, MS, KY)National Sales Trainer• Responsible for Managing Training Program for internal and external audiences. Results reduction in training time for internal audience from six weeks to one week• Training abilities include one on one, remote, group, classroom, multi-day and large audience• Developed and implemented curriculum and training for new/current National Sales Team Members• Ability to view processes from inception to completion and impact on business needsDatabase Manager/Consultant • SQL expertise includes building Stored, User Defined, Object oriented procedures and writing queries using MS TSQL 2008, Implementing and Maintaining MS SQL Server 2008 Database• Implementing new strategies for internal processes including Customer Service and New Business Service focused on Customer Relationships and Solutions• Created Internet and Intranet Customer Integration processes in Cold Fusion, SQL and Access• Co-led research and development for Innovation based upon customer idea generation and needsContact me at (615) 424-7605 or sam.casarez.jr (at) outlook.com