Sam Cole
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Sam Cole Email & Phone Number

Customer Success Advocate at Spotlight | Analyst Relations
Location: Kansas City, Missouri, United States 6 work roles 2 schools
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Role
Customer Success Advocate
Location
Kansas City, Missouri, United States
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Who is Sam Cole? Overview

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Sam Cole is listed as Customer Success Advocate at Spotlight | Analyst Relations, a with 171 employees, based in Kansas City, Missouri, United States. AeroLeads shows a matched LinkedIn profile for Sam Cole.

Sam Cole previously worked as Missouri Connections State Trainer at Northwest Missouri State University and Career Advisor/Pathways Consultant at Northwest Missouri State University. Sam Cole holds Master Of Science, Higher Education Leadership from Northwest Missouri State University.

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Spotlight | Analyst Relations

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About Sam Cole

As an educational trainer and consultant, I’ve dedicated my career to supporting students and educators at both the K-12 and higher education levels. Currently, I manage a K-12 career exploration platform with over 1 million users, shaping the future of career readiness and educational innovation for schools across Missouri.Before transitioning to K-12 education, I served in various roles within higher education, including Financial Aid, Admissions & Recruitment, and Advising & Coaching. These experiences gave me a deep understanding of the student journey—from enrollment to degree completion—and how to provide personalized support that meets their unique needs. I’m proud of the impact I’ve had helping students navigate complex systems and realize their academic and career goals.With a background in learning design, technical support, and consulting, I specialize in creating professional development training programs that empower educators and administrators to better serve their students. I believe that when we invest in educators, we elevate the learning experience for students, too.Whether through career exploration platforms or higher education services, my goal is to make a meaningful difference in how students engage with their education and plan for the future.I’m always open to connecting with like-minded professionals or organizations passionate about education, adult learning, and student success. Feel free to reach out if you’d like to collaborate!

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Spotlight | Analyst Relations
Spotlight | Analyst Relations
Customer Success Advocate
Kansas City, MO, US
Website
Employees
171
AeroLeads page
6 roles

Sam Cole work experience

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Missouri Connections State Trainer

Current

Northwest Regional Professional Development Center

- Delivered over 370 in-person and virtual trainings across Missouri, leading to a significant increase in the platform's utilization.- Increased the number of portfolios created by 46% from 320,069 to 469,735 between July 2021 and June 2024.- Boosted logins to Missouri Connections by 31%, from 1.3 million to over 1.7 million during the same period. - Trained over 3,400 educators, a 74% increase compared to the previous trainer's tenure, directly impacting the effective implementation of the ICAP process.- Managed and logged 1,866 work orders, representing 40% of the overall logged work orders from July 2021 to June 2024.- Created and distributed newsletters and training materials to thousands of site administrators, driving a 15% increase in participation in virtual training sessions.- Implemented new training topics and course materials, contributing to a 20% rise in educator satisfaction scores post-training, based on participant feedback.

Jul 2021 - Present

Career Advisor/Pathways Consultant

Northwest Regional Professional Development Center

- Established and nurtured relationships with over 50 school counselors across the Northwest Missouri region, serving as the primary contact for Missouri Connections. Conducted 15+ training sessions annually, resulting in a 25% increase in counselor engagement with the platform.- Managed the Pathways for Teachers Grant, facilitating 5 teacher externship applications annually and creating professional development opportunities in collaboration with local businesses. This led to a 15% increase in externship participation and strengthened ties between educators and the regional workforce.- Designed and facilitated a 6-week virtual learning series for 20 educators across Missouri, focusing on the impact of Artificial Intelligence (AI) in education.

Nov 2019 - Jun 2021

Academic Advisor And Success Coach

Student Success Center

- Successfully advised approximately 250 first-year deciding, physical science, and math students each academic year, guiding them through course selection, major exploration, and addressing general concerns, resulting in a 90% retention rate of advised students into their second year. - Developed and facilitated 5+ major and career exploration programs annually for undecided students, leading to a 20% increase in students declaring a major by the end of their first year.- Taught and delivered curriculum to multiple in-class and online sections for Northwest’s academic recovery program, working with over 100 students on academic probation annually. Through weekly classes, assignments, and intrusive advising, 75% of participating students improved their academic standing by the end of the semester.

Dec 2017 - Nov 2019

Assistant Director Of Admissions

Mabel Cook Recruitment And Visitors Center

- Established and nurtured relationships with over 50 high school counselors in my recruitment territory, organizing visits to each school once per semester, resulting in an increase in student applications from the region.- Created and delivered 30+ presentations per semester to high school students, educating them about Northwest, which led to a rise in inquiries and campus visit requests.- Provided personalized counseling to more than 200 students and families each semester on the application, enrollment, and financial aid processes, resulting in a higher yield rate of accepted students enrolling.- Played a key role in planning and implementing 6+ on-campus visit days each semester, contributing to an increase in student attendance at these events.- Delivered admissions overview presentations to more than 1,500 prospective students and families annually during on-campus visits, boosting application submissions following each visit day.

Feb 2016 - Dec 2017

Scholarship And Outreach Specialist

Office Of Scholarships And Financial Assistance

- Provided one-on-one financial aid counseling to over 300 students and families annually, resulting in an increase in FAFSA completion rates.- Created and delivered over 10 financial aid presentations annually, reaching more than 100 students and families, contributing to a rise in financial aid application submissions.- Managed the disbursement of over 500 scholarship checks annually, ensuring timely distribution to students and reducing processing errors.

Oct 2014 - Feb 2016
Team & coworkers

Colleagues at Spotlight | Analyst Relations

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2 education records

Sam Cole education

FAQ

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What company does Sam Cole work for?

Sam Cole works for Spotlight | Analyst Relations.

What is Sam Cole's role at Spotlight | Analyst Relations?

Sam Cole is listed as Customer Success Advocate at Spotlight | Analyst Relations.

Where is Sam Cole based?

Sam Cole is based in Kansas City, Missouri, United States while working with Spotlight | Analyst Relations.

What companies has Sam Cole worked for?

Sam Cole has worked for Spotlight | Analyst Relations and Northwest Missouri State University.

Who are Sam Cole's colleagues at Spotlight | Analyst Relations?

Sam Cole's colleagues at Spotlight | Analyst Relations include Miranda Guerra, Andrea Bates, Clare Holahan, Steve Van Lieshout, and Michael Brower.

How can I contact Sam Cole?

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What schools did Sam Cole attend?

Sam Cole holds Master Of Science, Higher Education Leadership from Northwest Missouri State University.

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