Sam Cole

Sam Cole Email and Phone Number

Customer Success Advocate @ Spotlight | Analyst Relations
Kansas City, MO, US
Sam Cole's Location
Kansas City, Missouri, United States, United States
About Sam Cole

As an educational trainer and consultant, I’ve dedicated my career to supporting students and educators at both the K-12 and higher education levels. Currently, I manage a K-12 career exploration platform with over 1 million users, shaping the future of career readiness and educational innovation for schools across Missouri.Before transitioning to K-12 education, I served in various roles within higher education, including Financial Aid, Admissions & Recruitment, and Advising & Coaching. These experiences gave me a deep understanding of the student journey—from enrollment to degree completion—and how to provide personalized support that meets their unique needs. I’m proud of the impact I’ve had helping students navigate complex systems and realize their academic and career goals.With a background in learning design, technical support, and consulting, I specialize in creating professional development training programs that empower educators and administrators to better serve their students. I believe that when we invest in educators, we elevate the learning experience for students, too.Whether through career exploration platforms or higher education services, my goal is to make a meaningful difference in how students engage with their education and plan for the future.I’m always open to connecting with like-minded professionals or organizations passionate about education, adult learning, and student success. Feel free to reach out if you’d like to collaborate!

Sam Cole's Current Company Details
Spotlight | Analyst Relations

Spotlight | Analyst Relations

View
Customer Success Advocate
Kansas City, MO, US
Website:
spotlightar.com
Employees:
171
Sam Cole Work Experience Details
  • Spotlight | Analyst Relations
    Customer Success Advocate
    Spotlight | Analyst Relations
    Kansas City, Mo, Us
  • Northwest Missouri State University
    Missouri Connections State Trainer
    Northwest Missouri State University Jul 2021 - Present
    Northwest Regional Professional Development Center
    - Delivered over 370 in-person and virtual trainings across Missouri, leading to a significant increase in the platform's utilization.- Increased the number of portfolios created by 46% from 320,069 to 469,735 between July 2021 and June 2024.- Boosted logins to Missouri Connections by 31%, from 1.3 million to over 1.7 million during the same period. - Trained over 3,400 educators, a 74% increase compared to the previous trainer's tenure, directly impacting the effective implementation of the ICAP process.- Managed and logged 1,866 work orders, representing 40% of the overall logged work orders from July 2021 to June 2024.- Created and distributed newsletters and training materials to thousands of site administrators, driving a 15% increase in participation in virtual training sessions.- Implemented new training topics and course materials, contributing to a 20% rise in educator satisfaction scores post-training, based on participant feedback.
  • Northwest Missouri State University
    Career Advisor/Pathways Consultant
    Northwest Missouri State University Nov 2019 - Jun 2021
    Northwest Regional Professional Development Center
    - Established and nurtured relationships with over 50 school counselors across the Northwest Missouri region, serving as the primary contact for Missouri Connections. Conducted 15+ training sessions annually, resulting in a 25% increase in counselor engagement with the platform.- Managed the Pathways for Teachers Grant, facilitating 5 teacher externship applications annually and creating professional development opportunities in collaboration with local businesses. This led to a 15% increase in externship participation and strengthened ties between educators and the regional workforce.- Designed and facilitated a 6-week virtual learning series for 20 educators across Missouri, focusing on the impact of Artificial Intelligence (AI) in education.
  • Northwest Missouri State University
    Academic Advisor And Success Coach
    Northwest Missouri State University Dec 2017 - Nov 2019
    Student Success Center
    - Successfully advised approximately 250 first-year deciding, physical science, and math students each academic year, guiding them through course selection, major exploration, and addressing general concerns, resulting in a 90% retention rate of advised students into their second year. - Developed and facilitated 5+ major and career exploration programs annually for undecided students, leading to a 20% increase in students declaring a major by the end of their first year.- Taught and delivered curriculum to multiple in-class and online sections for Northwest’s academic recovery program, working with over 100 students on academic probation annually. Through weekly classes, assignments, and intrusive advising, 75% of participating students improved their academic standing by the end of the semester.
  • Northwest Missouri State University
    Assistant Director Of Admissions
    Northwest Missouri State University Feb 2016 - Dec 2017
    Mabel Cook Recruitment And Visitors Center
    - Established and nurtured relationships with over 50 high school counselors in my recruitment territory, organizing visits to each school once per semester, resulting in an increase in student applications from the region.- Created and delivered 30+ presentations per semester to high school students, educating them about Northwest, which led to a rise in inquiries and campus visit requests.- Provided personalized counseling to more than 200 students and families each semester on the application, enrollment, and financial aid processes, resulting in a higher yield rate of accepted students enrolling.- Played a key role in planning and implementing 6+ on-campus visit days each semester, contributing to an increase in student attendance at these events.- Delivered admissions overview presentations to more than 1,500 prospective students and families annually during on-campus visits, boosting application submissions following each visit day.
  • Northwest Missouri State University
    Scholarship And Outreach Specialist
    Northwest Missouri State University Oct 2014 - Feb 2016
    Office Of Scholarships And Financial Assistance
    - Provided one-on-one financial aid counseling to over 300 students and families annually, resulting in an increase in FAFSA completion rates.- Created and delivered over 10 financial aid presentations annually, reaching more than 100 students and families, contributing to a rise in financial aid application submissions.- Managed the disbursement of over 500 scholarship checks annually, ensuring timely distribution to students and reducing processing errors.

Sam Cole Education Details

Frequently Asked Questions about Sam Cole

What company does Sam Cole work for?

Sam Cole works for Spotlight | Analyst Relations

What is Sam Cole's role at the current company?

Sam Cole's current role is Customer Success Advocate.

What schools did Sam Cole attend?

Sam Cole attended Northwest Missouri State University, Northwest Missouri State University.

Who are Sam Cole's colleagues?

Sam Cole's colleagues are Giuseppe Cedillo, Annie O'laughlin, Nathan Isaacs, Ian Wohlstadter, Ga Ji Ashlin Wang, Caitlyn Jacobs, Josh Carlton.

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