J&S Digital Services is a San Diego, CA-based digital marketing agency offering SEO, web, copywriting, social media, Yelp, and other marketing services to small and medium-sized businesses both locally and worldwide. We're certified Yelp Advertising partners, meaning that we're approved by Yelp to represent local businesses on the platform while offering perks, discounts, and special benefits to our clients. I'm the first and only former Yelp agency partnership employee to become an official Yelp advertising partner, so you can rest assured your Yelp listing and ads are in good hands with me.

-Managed a 90-day sales cycle selling a certified Yelp Advertising partnership, from outreach to client onboarding, within the digital marketing industry. -Targeted digital marketing agencies with curated and tailored outreach to engage with prospects, schedule discovery calls, and ultimately create new business partnerships with the Yelp Advertising Partner Group.-Monetized first agency partner within 30 days of ramping up from onboard training and quickly paced towards Q1 2021 goals.-Partnered with senior partner sales consultants (PSCs) and Customer Success Managers (CSMs) to optimize Yelp Advertising campaigns, enhanced profiles, and other features.-Co-sold agency partnerships with agencies who needed assistance pitching the benefits of Yelp and how to get started with the process.

-First Account Executive hired into the Storyblocks Enterprise sales team - assigned to a territory of all companies 50 and fewer employees with the goal of shortening the typically lengthy Enterprise subscription sales cycle.-Responsible for daily research and distribution of inbound website/form generated leads. Ensured all team members were armed with the inbound leads' company LinkedIn pages, product/agency information, etc. to maximize follow up success.-Managed a SaaS sales pipeline of over $275,000 in Q3/Q4 of 2019 from a mixture of inbound and outbound leads, raising the <50 company vertical pitch-to-close rate from 5.5% to 13.5% in just two quarters. -Prospected internal customers from the Storyblocks individual license program for up-sell opportunities and also generated new business through prospecting (ZoomInfo, LinkedIn Sales Nav, etc.)-Interfaced with the Director of Enterprise Marketing on a daily basis to improve back-end Salesforce workflows, inbound Hubspot form quality, lead generation tools, and sales team follow up tools (Salesloft inbound lead cadence). -Involved in a Product/Engineering team task force to create a new Storyblocks Enterprise Starter Plan in order to generate revenue from customers unable to afford our basic Enterprise software package. -Partnered with new Sales Development Representatives to assist in onboarding, pitch reviews, and product knowledge.

-Consulted with over 2,400 lifetime customers, taking them from start to finish in a complex 90-day sales/delivery process. Advised on the most appropriate financial pathways to ownership and played a major supporting role in the transition to an electric-powered lifestyle. Helped individual and fleet buyers make crucial financial decisions with some accounts worth $800,000 or more. -Advocated on behalf of the customer to ensure a timely and smooth product delivery. This included completing the sale in-store or over the phone, proceeding with the financing process, and then guiding the customer through more specific items such as residential charging installation, solar panel installation, and eventual delivery of the vehicle/panels themselves. Managed escalated customer situations, contract disputes, financial errors, credit denials, and internal quality of product/customer service. -Leveraged existing customer relationships long after the sale was completed to develop consistent streams of referral and repeat business. Out of 810 total vehicles sold and delivered throughout my tenure, over 25% of orders were from repeat customers or direct referrals (#1 in Mid-Atlantic for referral conversion). Selected by regional management to share best practices about referral business during quarterly mid-Atlantic sales/delivery calls to help drive business in all retail locations across the territory.-Ranked top 20 among over 700 tenured sales advisors in North America sales throughout my tenure, resulting in over $77 million worth (800 + sold and delivered vehicles, average account of $96,250) of Model S, Model X and Model 3 sales since time of promotion to Owner Advisor in March 2015. Winner of Q4, 2017 nation-wide inventory sales contest by selling and delivering a total of 14 Model S/X in the final 10 days of the quarter while maintaining a C-SAT rating of 98.9%. Average lifetime C-SAT was 94.6%.

-Interface with customers that are interested in learning more about Tesla Motors and electric vehicles. -Facilitate informative test drives and conduct sales, all while maintaining a customer-focused experience within the Tesla Motors Brand.-Organize corporate marketing events as a medium to promote Tesla products and electric vehicles in general.

-Served as a liaison between the nine companies in the Acceleprise class and experienced mentors in the Acceleprise mentor network, including venture capitalists, CEOs, and veteran entrepreneurs.-Planned pitching events and individual meetings with a variety of professionals from the mentor network to provide comprehensive feedback to companies in the Acceleprise class.-Organized the firm’s internal personnel databases, online social media presence, and website to improve operations and marketing efficiency.

-Interacted on a daily basis with customers and potential clients about product updates and other related news which enabled seamless communication during TrackMaven’s earliest stages of growth. -Managed data entry and website account management to achieve a high level of back-end organization for the firm. -Developed and screened backend information that was relevant to meet customer’s frontend needs and expectations from the product and service, then complied that information for the sales team to use for future pitching events. -Established a competitive intelligence database for TrackMaven’s competitors by investigating and comparing competitor’s product capabilities. This was vital for the TrackMaven software to be useful to customers.

-Selected from over 200 applicants to be on a staff of 34 to facilitate an orientation program for the incoming freshman class. -Created and performed themed skits written to educate incoming students about potential difficulties in college. -Represented GW to over 5,000 students and their families, exceeding customer service expectations with endless enthusiasm, energy and integrity. Successfully supported the freshman class with their transition to university life.-Worked hand-in-hand with university administration, staff (Dean of Students, University President, etc.) to plan and execute a successful and effective orientation program. Led to offers for future employment as an ambassador for the University.

Assisted in the quick and efficient checkout service of our customers by helping to unload grocery items onto checkstands, bagging groceries, and providing carry out service. Conducted price checks, took “return” products back to proper shelf locations, and maintained store shelves by cleaning and fronting products. Worked hand-in-hand with store managers to keep all inventory up-to-date. Responsibilities included receiving/processing new shipments and stocking shelves.