Sam Cave-Penney Email & Phone Number

London, GB

London, England, United Kingdom

• We are a 2,000-person strong technology, data and experience consultancy. We are B Corp certified and believe in business as a force for good. My role has global accountability for our CDS (IT), HR Operations.
• Amsterdam
• Athens
• Bogotá
• Buenos Aires
• Chicago

London

Kin + Carta is a global digital transformation company. We believe technology can make the world work better, and we exist to make that happen. By bringing together industry-leading strategists, designers, techies, and marketeers, we enable our clients to shape, validate and execute their digital strategy. We uniquely have market-leading capabilities in.

London

• Kin + Carta brings together the specialism of boutique agencies, with the scale and rigour of an enterprise. We do this by arranging ourselves under autonomous pillars:- Advise: tech-driven management consultants.
• Business strategy and alignment
• Driving operational efficiency and value
• Contracts Management
• Legal Affairs
• Risk & Compliance* Eliminating Waste

London, United Kingdom

• A new strategic leadership role with a dedicated focus to ensure a highly efficient, low-friction business operating model. This role is a single point of accountability for ensuring our business operating model runs.
• Business strategy and alignment
• Driving operational efficiency and value
• Contracts Management
• Legal Affairs
• Risk & Compliance* Eliminating Waste

London, United Kingdom

• TAB is a highly focused technology partner for an array of top organisations across a number of industries. We are considered the UK’s largest and most experienced team of mobile experts, but also provide our partners.
• Leading TAB’s new business activity
• Managing the new business team with responsibility for overall target
• Reporting and Forecasting
• Training, coaching and mentoring
• New… Show more TAB is a highly focused technology partner for an array of top organisations across a number of industries. We are considered the UK’s largest and most experienced team of mobile experts, but also.

London, United Kingdom

• From the London 2012 Olympics to the Tour de France, Bay Media has become the preferred partner for the world’s biggest events, leading brands and local authorities.Research has proven that raised media leads to a 2.5.
• Launching the AirDressing product across Europe
• Forming partnerships with major property owners, principally in the UK but also possibly across Europe
• P&L ownership
• Proposition development
• Creating and maintaining Bay Media’s profile at national events on behalf of AirDressing, including speaking at targeted conferences and video productionsAchievements-

London, United Kingdom

• An online start-up with 1,500 paying subscribers who receive monthly gifts in the post.Responsibilities-
• Developing the 2014 marketing plan covering a variety of on and off-line channels
• Customer analytics and segmentation
• P&L, cash flow management and financial reporting
• Marketing and sales partnerships
• Online customer journeysKey achievements-

• This business covers new energy technology, consulting and large-scale servicing contracts selling into SMEs, Corporates local and national government.Responsibilities-
• Management of all marketing channels- literature, online, white papers and events
• Construction of pitch documents on high-value contracts (>£3m)
• Owner of marketing budget (c.£1m)
• All customer acquisition and retention planning and forecasting
• Proposition development

• Energy supply provider to over 1m UK companies.Responsibilities-
• All strategic planning
• Chairing of the monthly performance management meetings reviewing the end-to-end value chain and customer journey
• Construction of the annual sales plan covering multiple channels and including the data allocation process and prioritisation
• Day-to-day management of the 12-person Business Analytics team and 3-person strategy teamKey achievements-
• Ran strategic… Show more Energy supply provider to over 1m UK companies.Responsibilities-

• Sitting within British Gas’ marketing directorate the online team had responsibility for all consumer-facing websites.Responsibilities-
• Alignment of British Gas’ online strategy to wider business changes
• Owner of the multi-channel £1.5m marketing plan to promote self-service
• Accountable for the UX workstream of the £3m website re-buildKey achievements-
• Delivered a 1.2m increase in online self-serve customers
• Successful delivery of new customer journeys… Show more Sitting within British Gas’ marketing directorate the online team had responsibility for all consumer-facing websites.Responsibilities-

+ Management of contact centre based in Cape Town- Managing 45 employees+ Business Analysis of key customer service metrics+ Management of team responsible for driving customer retention