Samvil E. Email & Phone Number

Dublin, Ie

County Dublin, Ireland

Dublin, County Dublin, Ireland

- Adept at creating visually stunning content that engages and inspires audiences.- Collaborated with a diverse range of clients (Clothing brands, Airbnb’s, unique stays/ experiences) to capture captivating moments and tell compelling stories about their business.- Proficiency in DaVinci Resolve, with advanced skills in color grading, audio editing, and visual effects.Strong understanding of video production processes, from pre-production to post-production.

-Extensive experience with social media platforms, including content creation, moderation, and user engagement.- Facilitated workshops and training sessions remotely and in new client site in Thailand, training a global team achieving a high client satisfaction rate.-Offered one-on-one coaching and mentorship to new hires, addressing individual learning needs and challenges.Awarded the "Rockstar Award" for outstanding performance and exceptional contribution to the team, demonstrating professionalism and leadership in several client projects.

- Worked for a Social Media Giant on resolving customer problems, identify root causes, and implement solutions to prevent recurrence.- Escalate complex technical issues to higher-level support or engineering teams as needed.- Experience with customer relationship management (CRM) software and ticketing systems.

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

- Showcase luxury products to potential customers, emphasizing their unique features and craftsmanship.- Provide personalized and memorable shopping experiences to clients, ensuring their needs and preferences are met.- Build and maintain strong relationships with customers, fostering brand loyalty and repeat business.

Dublin, Ireland

-Stay updated with the latest product releases, trends, and brand developments to provide informed recommendations to clients.- Achieve and exceed individual and store sales targets through effective selling techniques and product knowledge.- Utilize upselling and cross-selling strategies to maximize sales opportunities.- Addressed and resolved customer inquiries, concerns, and complaints in a professional and courteous manner.I was also part of the Diversity and Inclusion working group in Brown Thomas Arnotts in which I assisted in creating strategies to support their commitment to uphold the highest standards of ethics and integrity.

Dublin, County Dublin, Ireland

• Worked in a fast paced environment proving a high level of customer service at all times• HACCP Trained•Supported & implemented the health & safety policy: food stock rotation, food labelling and record keeping· Dealt with customers and taking orders, handled with cash and daily reconciliations

Communications And Media Production, Communication And Media Studies

Activities and Societies: Magazine Production team Studying Communications and Media Production for 3 years allowed me to learn a wide.

Professional Diploma, Digital Marketing, Distinction

I actively learnt all the necessary skills to design, build, manage and measure effective online and digital campaigns that will bring.

High School Diploma

Activities and Societies: - Photographer for my years Yearbook Committee - U18 Girls basketball team