Sam Defrees Email & Phone Number

Decatur, Ga, Us

United States

Atlanta, Georgia, United States

Serving multiple business units within RESICAP, with a special emphasis on the Construction division of ResiPro. Our team handles Change Management, Process Improvement, Training Development, and orchestrating training sessions for the employees of RESICAP. I facilitate in-depth ILT and VILT training for all ResiPro renovation Estimators and Construction Project Managers and Senior Project Managers. In collaboration with ResiPro leadership I have developed a multi-week onboarding plan… Show more Serving multiple business units within RESICAP, with a special emphasis on the Construction division of ResiPro. Our team handles Change Management, Process Improvement, Training Development, and orchestrating training sessions for the employees of RESICAP. I facilitate in-depth ILT and VILT training for all ResiPro renovation Estimators and Construction Project Managers and Senior Project Managers. In collaboration with ResiPro leadership I have developed a multi-week onboarding plan for all new field employees as well as a series of resource videos. Tools used:ZenDeskRise Articulate suiteGraceHill LMS Show less

Bartlesville, Oklahoma, United States

Hired to operate a Sonic Drive-In when one became available within the company portfolio Moved between struggling company operated Sonic Drive-In’s in three states to improve KPI’sSupported and coached the staff at five DL Rogers owned Sonic Drive-In units in inventory management, staff hiring, staff training, staff scheduling, staff payroll, invoice payment, monthly P&L reporting, guest relations, and shift management.

Cimarron, New Mexico

Manage the daily operations of the Tooth of Time Traders, the official store of Philmont Scout Ranch. The Tooth of Time Traders specializes in camping gear that is tailored for the Philmont backpacking experience as well as souvenirs, t-shirts, and commemorative items. The operation has 4 full-time employees and in the peak summer season an additional 57 seasonal staff. Responsible for staff hiring and training, online promotion development, and store merchandising… Show more Manage the daily operations of the Tooth of Time Traders, the official store of Philmont Scout Ranch. The Tooth of Time Traders specializes in camping gear that is tailored for the Philmont backpacking experience as well as souvenirs, t-shirts, and commemorative items. The operation has 4 full-time employees and in the peak summer season an additional 57 seasonal staff. Responsible for staff hiring and training, online promotion development, and store merchandising. www.toothoftimetraders.comPhilmont Scout Ranch provides outdoor experiences for over 28,000 participants a year, making it the largest youth camp facility in the world. Philmont Scout Ranch, the Boy Scouts of America's premier High Adventure™ base, challenges Scouts and Venturers with more than 214 square miles of rugged New Mexico mountain wilderness. Backpacking treks, horseback cavalcades, and training and service programs offer young people many ways to experience this legendary country. Show less

Greater Atlanta Area

Maintain store labor costs through efficient labor scheduling; consistently rated top 20% chain wideManage $2MM in annual inventory supplying a $5MM business; controlling food cost below 30% of restaurant budgetIncrease sales from $4.2MM to $5.1MMDevelop existing Team Leaders through regular meetings discussing store performance, team member performance, and individual evaluationsSet, and create plan to achieve, store goals as part of the Senior Leadership Team

Cherokee/Pickens District: Cherokee County And Pickens County

Direct the operation of a geographic district within the Atlanta Area Council, Boy Scouts of America. Recruiting and enabling a volunteer committee to serve 2,800 youth and 1,000 adult volunteers in Cherokee County, GA and Pickens County, GA.Accountable for more than $450,000 annually through fundraising efforts, product sales, event income, and special assignments.Facilitated 1% growth in membership and 5.6% growth in units in 2012.

Woodruff Scout Reservation

Directed the Atlanta Area Council summer camp operation at the Robert W. Woodruff Scout Reservation. Steered the efforts of a 180 person staff through the direction of 14 department managers to provide the highest quality summer camping experience to 8,500 participants throughout 8 weeks of operation. Experienced in: customer service, conflict resolution, problem solving, staff development, and organization management.

Pickett'S Mill District: Paulding County, Ga

Built a sustainable district operation within the Atlanta Area Council, Boy Scouts of America. Recruited and oriented a volunteer based business structure to serve 400 adult volunteers and 1,200 scouting youth in Paulding County, GA.Accountable for more than $195,000 annually through fundraising efforts, product sales, event income, and special assignments.Directed annual financial campaigns to support the budget of the Atlanta Area Council; exceeded 2011 goal of $40,000 and… Show more Built a sustainable district operation within the Atlanta Area Council, Boy Scouts of America. Recruited and oriented a volunteer based business structure to serve 400 adult volunteers and 1,200 scouting youth in Paulding County, GA.Accountable for more than $195,000 annually through fundraising efforts, product sales, event income, and special assignments.Directed annual financial campaigns to support the budget of the Atlanta Area Council; exceeded 2011 goal of $40,000 and 2012 goal of $46,000 in timely fashion.Reorganized the District Committee, streamlining responsibilities and structure. Active committee membership increased from 10 to 40. Facilitated 3.1% growth in membership and 3.2% growth in units in 2011. Show less

Cimarron, Nm

Served as a trail guide for participants of Philmont's fall backpacking program. Responsible for itinerary development and the coordination of resupply while on trail. Responded to Search and Rescue requests from Philmont and the State of New Mexico.Assisted in the inventory of the Tooth of Time Traders counting over 100,000 individual items.Philmont Scout Ranch provides outdoor experiences for over 28,000 participants a year, making it the largest youth camp facility… Show more Served as a trail guide for participants of Philmont's fall backpacking program. Responsible for itinerary development and the coordination of resupply while on trail. Responded to Search and Rescue requests from Philmont and the State of New Mexico.Assisted in the inventory of the Tooth of Time Traders counting over 100,000 individual items.Philmont Scout Ranch provides outdoor experiences for over 28,000 participants a year, making it the largest youth camp facility in the world. Philmont Scout Ranch, the Boy Scouts of America's premier High Adventure™ base, challenges Scouts and Venturers with more than 214 square miles of rugged New Mexico mountain wilderness. Backpacking treks, horseback cavalcades, and training and service programs offer young people many ways to experience this legendary country. Show less

Cimarron, Nm

Responsible for all aspects of a selective three week backpacking expedition. Hired and trained 29 outdoor educators to facilitate the program curriculum. Oversaw planning and approved itineraries for the individual treks. Provided logistical support to 14 crews in the field over the course of the three weeks.Responded to Search and Rescue requests from Philmont and the State of New Mexico. Served as a team member, team leader, and Operations Chief during different… Show more Responsible for all aspects of a selective three week backpacking expedition. Hired and trained 29 outdoor educators to facilitate the program curriculum. Oversaw planning and approved itineraries for the individual treks. Provided logistical support to 14 crews in the field over the course of the three weeks.Responded to Search and Rescue requests from Philmont and the State of New Mexico. Served as a team member, team leader, and Operations Chief during different missions.Philmont Scout Ranch provides outdoor experiences for over 28,000 participants a year, making it the largest youth camp facility in the world. Philmont Scout Ranch, the Boy Scouts of America's premier High Adventure™ base, challenges Scouts and Venturers with more than 214 square miles of rugged New Mexico mountain wilderness. Backpacking treks, horseback cavalcades, and training and service programs offer young people many ways to experience this legendary country. Show less

Cimarron, Nm

Trained, supported, and evaluated 15 staff backpacking guides. Ensured the staff members ability to perform and handled minor disciplinary problems. Participated in an office management rotation that included answering phone calls, facilitating the front Ranger Office, and remaining on call in 24 hour shifts for Search and Rescue incidents. Served as a team member and team leader during different missions.