Sam De La Torre Email & Phone Number

+ Summary: Results-oriented Global Senior Professional with a proven track record in driving double- and triple-digit growth in staff productivity by deploying cutting-edge automated cloud-based and AI solutions. (How) Solving issues and increasing productivity in several industries, including Technology, Finance, Manufacturing, Healthcare, Transportation, Hospitality, and Education implementations. Looking for a company with other top global talent focused on collaboration and solving complex scenarios.Subject Matter Expert (SME): General Ledger (GL), Accounts Receivable (AR), Accounts Payables (AP), Planning, Budgeting, Supply Chain Management (SCM), Manufacturing, Sales, Project Management (PMO) & More | Cloud Administration, Cloud Networking, Cloud Development, ETL, CRM's, Business Intelligence (BI), ERP's, ML and AI. + Key Highlights: Increased staff productivity by double- and triple-digits by implementing automated cloud-based solutions. Reduced average issue resolution time by 75% for Oracle Cloud customers, enhancing customer satisfaction. Increased system reliability from 60% to 99% by leading cloud migration and upgrading systems. Improved data quality from 35% to 99% through effective data migration and optimization techniques. Reduced demand for basic reports by 60% and increased user efficiency in creating reports by 70% through comprehensive training programs. Demonstrated strong project management skills by successfully leading complex data migration and cloud transformation for over 1000 projects for the 500 Index Companies.  Provided valuable business analysis to support decision-making and drive strategic initiatives that reduced by at least 30% cost or increased by 35% productivity, or both. + Technical Skills: • Cloud Financial Planning (Hyperion & Anaplan)• ERP (Oracle Fusion Cloud, EBS, JDE & SAP)• Business Intelligence (OBIEE, OBIA, Power BI, Tableau & SAP Business Objects)• CRM (Oracle CX Sales & Salesforce)• Cloud Data Centers Administration (Google GCP, Microsoft Azure, Amazon AWS, Oracle OCI & • VMware Sphere)• Networking (Cisco)• ETL (Informatica & Oracle Data Integrator)• SQL languages (MySQL, Microsoft MySQL & Oracle SQL)• Database Administration (Microsoft MySQL & Oracle Databases) • Geodata Reports (Oracle & Tableau)• AI: (Google AI & Machine learning)• Other Technologies (Oracle EDQ & EDI)

• 

  Sr Lead Engineer- Cloud Customer Support

  Oracle

  San Francisco, Ca, Us