In charge of Sale & Marketing in the Kingdom of Saudi Arabia

Assigned to the largest Pharma accounts to provide sales & operational strategies, to drive profitability and organizational development. As head of Brazil Pharma, I mentor and motivate the Pharma team & OKAMs to apply best practices and industry service solutions.  Actively build and maintain strategic relationship with key contacts and decision makers within the customers’ organization to identify opportunities and push to win them. Lead local RFQ responses, and make sure regional & global support is available to drive the business opportunities. Regular QBR & MBR with customers to assure understanding of customer expectation, and to address any anomalies. Develop of Company Trade & Pharma Customer Event to highlight product features & benefits to differentiate from Competitors. Travel domestically and internationally to solicit customers, while liaising with Regional and Global team on accounts. Introduced new process for innovative thinking and continuous improvement by using customer satisfaction survey, Design Thinking for Pharma, and Blue-Sky sessions, as well as local events and Marketing tools. Responsible of delivering High Business Volumes, and High levels Gross Profit Targets. Playing a pivotal role in putting KN in the current successful image within the sector & Brazil Pharma market, also responsible & accredited for KN´s penetrating the Pharma CL & Pharma Road freight services for the first time in Brazil.

 Accounts developments and cross selling - Identified market opportunities of assigned accounts,  Acquired specialist knowledge & expertise in the Industrial, Retails, Pharmaceutical, and Wine & Spirits industries

 Acted as a “farmer/hunter” to add new business, while “brick-walling” the existing business for KN

 Develop business relationships with overseas offices and grow the mutual customer base and shipping volumes

 Entrusted to manage all KN’s Air Export Key Accounts division

 Import Coordination - Planned, organized, directed and controlled the operations of shipments transportation.