Sam Doran Email & Phone Number

Chicago, Il, Us

Chicago, Il, Us

92866 Issy Les Moulineaux Cedex 9, Fr

Created strategic marketing and communication campaigns for the dining services at three universities, two community colleges, and several sports and leisure accounts in the greater Chicago area. Planned monthly programming and work with onsite management teams to implement. Designed and produced physical and electronic marketing collateral for all locations. Built meaningful, impactful client deliverables that highlighted the account's particular strengths. Maintained online presence including 6+ social media accounts, e-commerce, and website: created and updated content, responded to incoming messages, and tracked analytics. Measured customer satisfaction through a variety of in-person and online channels, including web-based surveys, open forums, and focus groups. Managed and mentored a team of 10+ interns.

92866 Issy Les Moulineaux Cedex 9, Fr

Disseminate news and information to current and incoming students, parents, university administration, and community through presentations, email blasts, newsletters, traditional and social media. Edit, proof and approve client communications for district. Develop and implement marketing strategy to grow meal plan and retail sales to students, faculty and staff. Draft and design formal client-facing reports and all marketing collateral. Track analytics, report data including voluntary meal plan sales. Lead biannual customer service training sessions for 200+ employees; teach ServSafe food safety courses. Plan and execute grand openings of several new restaurants on campus.

Murray, Ky, Us

Oversight and management of all catered events. Provided customer service, planned menus, set pricing, and met with VIP clients. Coordinated weekly schedule for staff of full-time and student employees. Trained and supervised staff in execution of events.

Murray, Ky, Us

Provided administrative support to Auxiliaries Executive Director on special projects. Draft and edit official documents and all department correspondence. Served as the department liaison to the university. Drafted and distributed department electronic and paper correspondence. Updated website content and maintained social media presence. Assisted with accounts receivable in billing, organization, and collection. Serve as backup for all department HR, RacerCard, marketing, and accounting processes.

Taught musical theatre ArtShops across the state. Led movement and acting exercises, coached students on audition techniques, provided feedback for practice auditions, and assisted with appropriate song and monologue selection. Adjudicated musical theatre auditions for GSA summer program.

Graduate Certificate, Gender Studies

Bachelor Of Arts - Ba, English