Sameeka Seawright Email & Phone Number

Virginia Beach, VA

• Take ownership of and resolve customer issues with care and concern
• Act as an advocate for our customers by providing support and guidance of their anticipated needs, personal options and decisions
• Show initiative and resourcefulness in solving problems and meeting customer needs
• Develop relationships with other business units and service partners whose assistance, cooperation and support may be needed
• Demonstrate empathy, exceptional written and verbal communication skills, and the ability to properly tailor assistance to customers' level of experience and knowledge

Florham PARK, NJ

• Called doctor's offices to verify patient information and verification of services
• Sent pre-authorization forms to doctor's office
• Followed up with doctors and insurance companies to ensure patients get prescriptions in a sufficient time frame
• Handled high call volume inbound and outbound calls

Franklin Lakes, NJ

• Entered prescriptions in Alpha Gateway System
• Provided excellent customer service
• Processed and adjusted customer invoices
• Handled a heavy call volume of inbound and outbound calls on a daily basis

Pharmacy Technician, Pharmacy Technician

Medical Assistant, Medical/Clinical Assistant