Sameeksha Katoch Email & Phone Number

A dedicated and motivated team player with 2 years of experience in customer service. An enthusiastic professional providing the best customer service experience to customers by handling their queries and proving the best solution. A positive-minded team member working with colleagues to enhance branch productivity and customer satisfaction along with the branch admin work. An intelligent professional with the ability to learn and perform. During my job tenure, I always worked on learning skills and developing myself as a growing and resourceful talent

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  Relationship Officer

  Axis Bank

  Aug 2019 - Sep 2021 - Chandigarh, India

  • Greet all customers and maintain a positive, empathetic, and professional attitude toward customers at all times• Responding promptly to customer inquiries and recommending related services with information on new or additional services.• Liaising with teams, management, and operations • Preparing and editing letters, reports, and emails• Updating all the information to the management via, phone and emails • Timely collection and scanning of documents for login into the system• Coordination with client, sales, and credit team for approval of logged-in cases• Updating sales numbers on the management dashboard on a daily basis and sharing reports• Handling branch clerical and admin work

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  Lovely Professional University

  Information Technology