- Rendered exceptional customer service by providing hands-on assistance, identifying customer needs, keeping track of their preferences, and offering appropriate recommendations. - Established and nurtured strong customer relationships based on trust and rapport. - Demonstrated an in-depth understanding of consumer psychology and body types to provide tailored style guidance. - Maintained visually captivating seasonal window displays that reflected the latest fashion trends. - Conceptualized and created compelling social media content, including styling videos and product launches. - Contributed to the in-house production unit through active involvement in illustration design, accessories design, textile and print design. - Produced fashion look books and mood boards that aligned with the brand aesthetics. - Managed a successful pop-up show and provided assistance to multiple designers during the event.