Sameen Mohammed Email & Phone Number

Hyderabad, Telangana, India

IT Support Specialist is responsible for providing technical support for a full range of business technology, including computer systems (hardware and software), network infrastructure, telecommunications circuits, mobile devices, telephone systems, and audio-visual equipment. S/he must be able to independently assess a reported problem or failure using diagnostic methods and tools, determine the likely cause and take appropriate action to resolve the problem in a timely manner. Often collaborating with other resources (both internal and external), the IT Support Specialist must understand system interdependencies and avoid unintentional interruption of services during troubleshooting and problem resolution.The IT Support Specialist (2nd Level and Reporting) reports to the IT Infrastructure and Operations Manager who has overall responsibility for the service desk.

Hyderabad, Telangana, India

IT Support Technician you will support daily operations of AV and IT for the Londoncampus. This role is the first and second line of support, to both on-campus and remote users. Youwill be part of the IT team that provides technical assistance for the institution and day-to-day ITissues. You will support and troubleshoot classroom and event AV equipment, including projectors,microphones, PCs, digital signage, and video conferencing. The Junior IT Support Technician mustbe proficient, organised, and passionate about learning new technologies and services. This is a busyrole, which may involve occasional out of hours work to meet crucial deadlines or to support events.This is a new role, located on our brand-new campus in St Katherines Dock. Our campus, of justunder 40,000 sqft, presently holds 20 classrooms, 11 tutorial rooms, and meeting and study spaces.The College has a wide range of new technology and infrastructure, with plans to continue toexpand in the near future. This role reports into the IT Support Specialist Lead and is a member ofthe wider Resourcing and Operations team at the institution, and part of the wider Northeasternnetwork of IT departments.

Master Of International Business Managment, Business Administration And Management, General

Activities and Societies: Football , cricket

Bachelor'S Degree, Information Technology