Technical Business Analyst
Current• Managed the end-to-end development of a large-scale Tableau dashboard by collaborating with business leadership to understand their needs, wireframing key features, developing the dashboard, and delivering the final product through presentations.• Led a cross-functional initiative, coordinating with business operations teams to develop a consolidated Power BI report that visualized performance metrics aligned with service level agreements, providing leadership with actionable insights. • Utilized DAX in Power BI to transform large datasets, create calculated measures, add custom columns, and design visualizations across multiple reports, enhancing data analysis capabilities. • Improved existing Tableau dashboards by automating previously manual metrics, correcting visualizations with calculated fields using Tableau’s VizQL language, and resolving formatting issues to optimize performance. • Connected regularly with team members to present insights and solutions, fostering a collaborative environment that promoted knowledge sharing and continuous improvement. • Queried Oracle databases using SQL in TOAD to validate data, test dashboards, and perform further analysis in Microsoft Excel, ensuring data accuracy and integrity.