Sameen Uddin Email & Phone Number

Hamad International Airport, Doha, Qatar

1.Luxury Procurement:Managed sourcing and procurement for prestigious outlets such as Harrods London and Armani Café, ensuring high-end products meet luxury standards.2.Logistics Coordination:Oversaw logistics operations to maintain optimal stock levels across luxury outlets, ensuring seamless supply chain functionality.3.Outlet Launches:Contributed to the successful launch of globally recognized outlets, including the first-ever Louis Vuitton and Oreo cafés, ensuring all procurement and logistical needs were met.4.Quality Assurance:Ensured premium quality standards through stringent quality controls, maintaining the reputation of luxury brands.5.Vendor Relations:Built and maintained strong relationships with global suppliers, negotiating favorable terms and ensuring reliable supply chains.6.Strategic Planning:Developed and implemented strategic plans to align procurement activities with overall business goals, enhancing operational efficiency and cost-effectiveness.7.Inventory Management:Efficiently handled inventory management to balance stock levels, minimizing waste and ensuring availability of key products.8.Team Collaboration:Collaborated with cross-functional teams to ensure the smooth launch and operation of new outlets, fostering a cooperative and efficient working environment.

Doha, Qatar

1.Customer Engagement:Ensured customer satisfaction by providing excellent service in a luxury retail environment, fostering a positive shopping experience.2.Financial Transactions:Managed cash and card transactions accurately, maintaining financial integrity and efficiency.3.Visual Merchandising:Maintained store aesthetics according to visual merchandising standards, enhancing the visual appeal and customer experience.4.Inventory Control:Monitored and maintained accurate inventory levels to ensure product availability, reducing stock discrepancies.5.Customer Inquiries:Addressed customer questions and provided tailored recommendations, contributing to increased sales and customer satisfaction.6.After-Sales Support:Enhanced customer loyalty by providing effective after-sales support, addressing concerns, and ensuring customer satisfaction.7.Team Support:Assisted in training new team members and supported overall store operations, promoting a cohesive and efficient work environment.8.Loss Prevention:Contributed to minimizing theft and loss in the store by adhering to loss prevention protocols and monitoring store activities.

Bhopal Area, India

1 .Customer Interaction:Addressed and resolved customer inquiries, fostering positive relationships and ensuring a high level of customer satisfaction.2.Problem Resolution:Quickly identified and resolved issues to maintain customer satisfaction, demonstrating strong problem-solving skills.3.Data Handling:Analyzed customer data to identify trends and areas for service improvement, enhancing overall service delivery.4 Communication Skills:Ensured clear and effective communication in responses to customer queries, providing accurate and helpful information.5.Feedback Analysis:Utilized customer feedback to enhance service quality, implementing changes to improve the customer experience.6.Team Coordination:Collaborated effectively with team members during high-volume query periods, ensuring efficient handling of customer issues.7.Training Participation:Actively engaged in training sessions to enhance skills and stay updated on best practices in customer service.8.Quality Control:Maintained high standards in customer interactions, ensuring consistency and quality in service delivery.

Bhopal, Madhya Pradesh, India

1.Customer Service:Provided high-quality service to meet and exceed customer expectations, ensuring a positive shopping experience.2 Sales Support:Assisted customers with purchases by leveraging extensive product knowledge, effectively addressing customer needs and preferences.3.Order Processing:Managed orders, quotations, and billing efficiently, ensuring accurate and timely processing to facilitate smooth transactions.4.Issue Resolution:Resolved customer issues promptly and effectively, prioritizing customer satisfaction and fostering loyalty.5.Relationship Building:Developed and nurtured strong customer relationships to improve retention and drive repeat business.6.Product Promotion:Effectively marketed products to customers, utilizing sales techniques and promotions to boost sales and revenue.7.Operational Support:Supported smooth store operations on a daily basis, contributing to overall efficiency and productivity.8.Performance Metrics:Monitored and analyzed sales performance metrics to identify areas for improvement and implement strategies to drive sales growth

Bachelor Of Business Administration - Bba, Marketing & Human Resource

Completed Bachelor of Business Administration with a focus on Marketing and Human Resource Management from The Bhopal School of Science.

Commerce, Account , Bussiness Studies, Economic, 59.8 Cgpa

Activities and Societies: Sports (Hockey ) Completed Higher Secondary education from Bal Bhawan School under the CBSE Board curriculum..

High School Education

Completed High School education from Bal Bhawan School under the CBSE Board curriculum. Demonstrated academic proficiency and dedication.