Sameer Ahamed Email & Phone Number

Abu Dhabi, United Arab Emirates

Abu Dhabi, United Arab Emirates

16+ years’ experience in Healthcare field as a Dental Clinic Operation & IT Manager.+• Medical Coder (Certified Coding Specialist(AHIMA) License #227382 )• Medical Claim Processor• Medical Billing• Insurance Coordinator• IT Support & Purchasing Officer.• Full responsibility for the appearance and functionality of the dental office day by day operations.• Good Knowledge in DOK32 software.• Successfully migrated clinic database from old EMR (Orisdent) into DOK32 EMR during Malaffi implementation.• Good knowledge in Department Of Health (Audit, clinic license renewal, dataflow process for physician & dental assistant, license renewal of physician & dental Assistant).• Good Knowledge in Tasneef Jawda & ADHICS audit.• Good relationship with major insurance company such as DAMAN - THIQA - ADNIC – NAS - Neuron & AXA.• Good Knowledge In FANR (Audit & License Renewal For X-Ray Machines)• Certified Coding Specialist from AHIMA ( License Number: 227382)• System designed for 0% rejection from the insurance company.• Good knowledge in Department of Economic Development (DED) for company license renewal & approval for digital marketing.• Good Knowledge in SEO, GoogleAdwords, FB & IG Marketing.• Knowledge in 3 Shape Software for Digital Impression.• Knowledge in 3 Shape Software Integration with Invisalign Account for Digital Impression.• Knowledge in Federal Tax Authority (FTA) for tax filing.• Knowledge in TAQYEEM & TAW-JEEH for the labor approvals.• Knowledge in WPS for employee salary transfer.• Knowledge in Monitoring Control & Center ( MCC) for CCTV system• Knowledge in AbuDhabi Healthcare Information & Cyber Security ( AHICS)• Knowledge in Abu Dhabi Civil Defense protocol.• Managing Clinic Website, Computers, Servers & IP Phone.• Taking care of PPM (Planned Preventive Maintenance) for all the equipment’s & devices.• Conduct Meeting with employee to instruct circular about DOH & INSURANCE Company Protocols.

Abu Dhabi, United Arab Emirates

• Assigning SHIFT for staff’s.• Conduct INTERNAL TRAINING for staff’s about BLS, Fire & Safety, X-Ray Machine, Defibrillator & Other Devices.• Monitoring appointment confirmation, cancellation & patient flow in the clinic on daily basis.• Monitoring & supervising patient file checking auditing before submitting claims to SHAFAFIYA production portal.• Maintaining & Updating Material Safety Data (MSD), treatment guideline & expiry list data for the clinic items.• Monitoring stock & purchase Order Details.• Settle the account with vendor (Lab, Dealers, Etc...)• Taking care of claim submission on daily basis & remittance advices work for re-submission on timely basis and reconciliation on yearly basis.• Taking care of employee visa process, visa renewal & health insurance card issue & renewal.• Visit immigration & labor office for employee labor & immigration issues.• Taking care of patient approvals before proceed the treatment.• Good knowledge in policies & administration skills.• Taking care of clinic software to maintain patient treatment details.• Assign the diagnosis & procedures as per the treatment in the clinical notes.• Working with insurance company to get prior approval for the treatment.• Good knowledge in handling X-Ray software’s SIDEXIS (Panoramic) - VISTASCAN (PeriaPhical & BiteWing x-ray) - CT (computed Tomography) scan I-CAT Vision.• Providing IT supports such as software support (L2 support – Password reset-Minor changes – Working with Incident & Request- User Permission- User account setup & Maintenance) - Hardware Support (System repair & updates) - Network support (LAN - Internet) & Database backup for x-ray system & dental software.• Follow up with insurance company regarding insurance payment.• Implement DOH rules & regulation (CCTV camera, ICD 9- 10 coding conversion, etc...)• DOH certified trainer for ICD9 - ICD 10 conversion.• Good Knowledge in HAAD Sick leave portal.

Chennai Area, India

• 4 years worked as a software engineer for top pharmaceutical companies Pfizer and Merck.• Experience in supported the critical website under 24*7(www.merckspeakerservices.com)• Monitoring the website by Alarm point software. (If the site went down, then immediately we received alerts in mobile & mail too).• If the site went down, then we need to raise an Incident ticket and need to work with respective team to resolve the issue without violating service level agreement.• Working experience in VM ( Virtual Machines)• Experience in the site internal & external certificate renewal process.• Bug fixing• Resolves user’s issues without violating SLA.• Experience in the tools used like Subversion, Remedy, Quality center & Merckury.• Client communication and weekly status calls.

Chennai Area, India

Chennai Area, India

Master Of Science In Information Technology, Information Technology

B.E.S ( Bachelor Of Electronic Science), Electronic Science

Higher Secondary