Over 12 years of extensive knowledge and background in Automotive Engineering. Skilled in running anefficient and profitable service workshop, focusing on staffing, customer retention, cost controls, and achieving objectives. Proficient in problem-solving complex issues while delivering quality service and ensuring customer satisfaction.
Citroën
View- Website:
- citroen.com
- Employees:
- 32701
-
Technical Expert ConsultantCitroën 2021 - PresentKerala, IndiaCitroen Cars, EVM Autokraft India Pvt Ltd.Consultant Expert TechnicianDuties and Responsibilities:• Technical Coordination between the workshop and Citroen India Aftersales department.• Creation of Dealer Incident Report (DID) to TechHub.• Diagnostics Complex jobs in vehicles by supporting DiagBox & Service Box.• Technical expertise in Programming, Engine/Transmission, Electrical/Electronics & Mechanisms.• Coordinate with Quality/Engineering departments to resolve technical problems.• Educate technicians from time to time based on emerging concerns and Bulletins /Action Plans.• Ensure compliance with health and safety Regulations -
Technical Coordinator Co.TechRenault India Nov 2013 - Dec 2021Kozhikode, Kerala, IndiaDuties and Responsibilities:• Reporting to Techline about technical problems through CIR. Monthly reporting to management and Escalation about new concerns.• Systematic competency training for technicians and workshop team about Product/ Service repair/ Running Repair & Diagnostics.• Coordination with Quality/ Engineering departments to resolve technical problems.• Provide Propper guidance to Technicians from Dialogys and InfoTech portal.• Technical expertise in Programming, Engine/Transmission, Electrical/Electronics & Mechanisms by Clip Tool & Consult 3+• Conduct In House Technical Training for Colleagues -
Sr.TechnicianHonda Cars India Ltd Jun 2010 - Oct 2013Kochi, Kerala, IndiaDuties and Responsibilities:• Perform routine automotive maintenance tasks, including oil changes, tire rotations, transmission flushes, airconditioner re-charges, front-end alignments, battery installations, and headlight/taillight installations• Maintain a working knowledge of current industry best practices in automotive repair• Conduct extensive diagnostic procedures to determine the sources of customers’ problems and provideaccurate repair recommendations• Inspect vehicles according to the state’s requirements for emissions and safety• Conduct necessary repairs and take vehicles for test drives to verify the soundness• Maintain legible and accurate paperwork for both the customer and our records
Sameer Ak Education Details
-
Mechanical Engineering -
Automotive Engineering Technology/Technician
Frequently Asked Questions about Sameer Ak
What company does Sameer Ak work for?
Sameer Ak works for Citroën
What is Sameer Ak's role at the current company?
Sameer Ak's current role is Technical Expert Consultent.
What schools did Sameer Ak attend?
Sameer Ak attended Government Engineering College, Thrissur, Govt. Polytechnic College.
Who are Sameer Ak's colleagues?
Sameer Ak's colleagues are Quentin Letreuille, Annabelle Lartigau, Frederic Bertaux, Sid-Ali Djalal Tobbal, Axel Etalon, Mohamed Abid, Vanuza Alves.
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