• Conducting audits of FTSE 100 clients by testing IT controls, analysing client data to ensure completeness and accuracy and regularly report findings to key stakeholders.• Experienced in leading walkthrough calls with global companies, understanding their IT processes and the risks involved and documenting their procedures in a comprehensive format.• Proficient in identifying risks within a process and deduce subsequent controls to mitigate potential impact, whilst communicating these findings to the key contacts of the client.• Assessing compliance of client’s IT processes alongside company policy/regulatory bodies and industry best practice. Experience working for clients from a range of industries from energy to aerospace.• Experience assessing data quality of clients using applications such as SAP and Oracle.• Organised and conducted training to new graduates joining the company, teaching them technical skills relevant to the role as well as soft skills (time management, communication, wellbeing).• Member of the EY Muslim Community, promoting Diversity and Inclusion within the company, organising charity fundraising events and collaborate with other Diversity and Inclusion groups to inform the wider firm about different faiths and cultures.• Member of EY’s Birmingham sustainability team, organising and promoting schemes to reduce carbon footprint and waste from EY’s Birmingham office through liaising with senior management and local businesses/charities, and pushing forward office initiatives.

Analysing large data on Care Club customers to accurately recommend improvements on customer journey and display findings in a recommendation report.Presenting findings to seniors on a weekly basis. Gaining an understanding of how service industries operate, the risks involved and how to avoid them.Learned an overview on SQL and how it is used to guide businesses in achieving objectives and manage various databases.

Full time Call Handler on behalf of NHS Test and Trace. Roles include:- Calling patients to ensure self isolation rules are being abided by.- Offering support to those struggling with COVID and isolation. - Answering questions patients may have on the most recent COVID/isolation rules.