Sameer Arora

Sameer Arora Email and Phone Number

Partnerships, Channels & Alliances Expert | Strategic Account Management | BPO Specialist @ Drake Business Logistics
Sameer Arora's Location
Greater Sydney Area, Australia
Sameer Arora's Contact Details

Sameer Arora personal email

n/a
About Sameer Arora

With over two decades of expertise in Sales and Business Development within the Outsourcing and Off-Shore industries, I bring a blend of insight, results orientation, and commercial acumen to every endeavor. Throughout my career, I've collaborated with esteemed global organizations spanning various sectors such as business process outsourcing, off-shoring consulting, online training, media, finance, publishing, content management, and digital services.My strategic approach has consistently led to successful engagements, marked by adept relationship management and the cultivation of new business opportunities. I've navigated diverse business landscapes, forging impactful connections across stakeholders to drive towards shared objectives.Currently, I hold comprehensive responsibility for partner relations across the ANZ region, overseeing every aspect from seamless onboarding to elevating market visibility in collaboration with our marketing team, and strategically building pipelines to capture market opportunities.My extensive experience in board positions uniquely positions me to network effectively across both Government and Private sectors. Areas where I excel include business development, contract negotiations, event and project management, commercial awareness, and fostering cohesive teams.I'm passionate about leveraging my expertise to drive meaningful growth and forge lasting partnerships in every role I undertake. Let's connect and explore how we can collaborate for mutual success.

Sameer Arora's Current Company Details
Drake Business Logistics

Drake Business Logistics

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Partnerships, Channels & Alliances Expert | Strategic Account Management | BPO Specialist
Sameer Arora Work Experience Details
  • Drake Business Logistics
    Group Business Manager - Strategic Accounts
    Drake Business Logistics Jul 2023 - Present
    Sydney, New South Wales, Australia
  • Drake Business Logistics
    Country Manager
    Drake Business Logistics May 2020 - Present
    Sydney, New South Wales, Australia
    Drake Business Logistics are a full-service provider of document management and business process outsourcing services to the APAC region. A partnership between two renowned brands, DBL combines the extensive service portfolio of Swiss Post Solutions with the time-tested reputation and global presence of Drake International.- Sales and business growth across Swiss Post Solutions and Drake Australia.- Development of high performing internal culture, commitment towards customer acquisition and delivery of customer service.- Development and management of Client Relationship Management protocols, ensuring all staff are able to effectively support their clients. - Contract management and negotiations. - Ongoing market research to ensure optimal positioning, awareness of opportunities and risk mitigation strategies. - Support business process improvement and change management.
  • Nasscom
    General Manager
    Nasscom Oct 2013 - Nov 2021
    Australia
  • Infosys Bpm
    Director - Client Relations
    Infosys Bpm Oct 2018 - May 2020
    Sydney, Australia
    Infosys BPM, the business process management subsidiary of Infosys, was set up in April 2002. Infosys BPM provides integrated outsourcing and transformation services- Persuaded clients to provide industry-wide references in order to support revenue growth outside the account and increase ROI on events.- Navigated the account to identify varied deals in the account in order to increase Infosys' revenue, BU mix and improve market share.- Formed pursuit team across Bus/external partners and worked towards appropriate pricing, positioning with the client for the overall deal.- Set up and facilitated proposal-coaching sessions between client and pursuit team's technical/domain experts. Drove client consensus, articulated business values and drove pricing in order to articulate business value and win the deal at the right premium.- Developed the Account Plan in conjunction with the other stakeholders (Service line/BU mix), revenues and profitability including a relationship map, and market share analysis. Communicated and executed as per the A/c plan; and conducted periodic review of the plan with higher Management in Infosys in order to grow the Account.- Worked on new opportunities within the account. Was accountable for SOW/contract continuity and worked towards minimising revenue leaking. Achieved higher customer satisfaction scores.
  • Aptara
    Country Manager And Account Manager –Australia
    Aptara Nov 2007 - Oct 2018
    Sydney, Australia
    Aptara is a US-based media company specialising in digital content development, with services including content production, digital publishing, data conversion, editorial services, eLearning and technology development, legal content solutions and business process outsourcing.- Led Sales and business Development operations in Australia.- Developed and executed Strategy and Marketing plan and worked alongside the marketing team to develop plans for accounts.- Facilitated training sessions and developed training programs. - Grew Australian business to $10m, leading the business to being self-sustainable.- Added and retained “Tier 1” clients in Australia through effective account management, by moving up the value chain and adding to the portfolio of services.- Managed enhancements and management of brand equity.
  • Nsw Business Chamber
    Account Manager/Client Manager – International Growth Specialists
    Nsw Business Chamber Sep 2003 - Oct 2007
    Sydney, Australia
    Business NSW is an independent, not-for-profit membership organisation that identifies the key issues impacting business and finds practical policy solutions to ensure businesses across NSW prosper and grow. - Identified, acquired and managed clients for International Growth Specalists team.- Managed the research team, as well as relations with external, related organisations such as Austrade, Indian Consulate etc. - Supported 4 major Australian organisations in successfully establishing their business operation off-shore. Strategies included acquisitions, joint venture, setting up of subsidiary and appointment of distributor.- Managed partnership between AIBC and ABL achieving national recognition for exceptional delivery of business initiatives, designed and implemented strategy white paper called “AIBC – The Way Forward”, developed a stakeholder engagement model to enhance buy-in and support for the council’s activities and turned AIBC profitable through event management and driving expansion initiatives for membership/sponsorship.
  • Tecnova
    Account Manager / Bpo Specialist
    Tecnova Aug 2002 - Aug 2003
    New Delhi, India
  • Techbooks
    Project Manager – Marketing/Operations
    Techbooks Apr 2001 - Jul 2002
    New Delhi, India
  • Lason
    Assistant Manager – Operations And Outsourcing
    Lason Jun 1999 - Mar 2001
    Chennai, India
  • Ici Paints
    Management Trainee
    Ici Paints Jan 1998 - Mar 1998

Sameer Arora Skills

Management Business Development

Sameer Arora Education Details

Frequently Asked Questions about Sameer Arora

What company does Sameer Arora work for?

Sameer Arora works for Drake Business Logistics

What is Sameer Arora's role at the current company?

Sameer Arora's current role is Partnerships, Channels & Alliances Expert | Strategic Account Management | BPO Specialist.

What is Sameer Arora's email address?

Sameer Arora's email address is sa****@****orp.com

What schools did Sameer Arora attend?

Sameer Arora attended Cquniversity, National Institute Of Sales, Delhi University, National Institute Of Information Technology, Mata Jai Kaur Public School.

What skills is Sameer Arora known for?

Sameer Arora has skills like Management, Business Development.

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