Sameer Desai Email & Phone Number

At ADP, I specialize in assisting small business clients with their payroll and human resource needs, ensuring smooth operations and regulatory compliance. My key responsibilities include:Payroll Processing: Expertly manage end-to-end payroll processing, ensuring accuracy and timeliness for small business clients.FLSA Compliance: Advise clients on adhering to the Fair Labor Standards Act, ensuring all wage and hour regulations are followed.Tax Filings & Issues: Handle tax filings efficiently, resolving any related issues to keep businesses compliant and stress-free.HRM Account Management: Oversee the management of HRM accounts, offering personalized solutions to help businesses effectively manage their human resources.Client Experience: Foster strong relationships and deliver exceptional service to create a positive client experience, addressing needs promptly and proactively.I take pride in helping businesses focus on growth by managing their administrative challenges with efficiency and care.

Mumbai, Maharashtra, India

At American Express, through Radius Global Solutions, I specialized in managing high-balance credit accounts for premium consumer and business clients. Key responsibilities included:Client Relations & Experience: Maintained strong relationships with high-value clients, ensuring an exceptional experience.Billing & Credit Risk: Managed billing processes and performed thorough credit risk assessments.Charges Approval: Evaluated and approved high-value transactions while mitigating potential risks.I helped ensure client satisfaction while balancing financial risk and operational efficiency.

Pune, Maharashtra, India

At AM Infoweb Pvt Limited, I collaborated closely with attorney firms to secure vital records for mass tort cases. My responsibilities centered on:Efficient Record Retrieval: Ensured the accurate and timely delivery of critical legal documents, meeting deadlines in high-pressure, time-sensitive situations.Client Collaboration: Worked directly with attorneys to provide essential support, helping to streamline case progress.Task Management: Consistently upheld high standards of efficiency and accuracy, addressing the unique challenges of mass tort litigation.Within my first six months, I was selected for the organization’s future leadership program, and consistently achieved KPIs with an average score of 90% throughout my tenure. These accomplishments reflect my commitment to delivering results and driving success in a demanding yet unique work environment.

Mumbai Metropolitan Region

At American Express, through Radius Global Solutions, I specialized in managing high-balance credit accounts for premium consumer and business clients. Key responsibilities included:Client Relations & Experience: Maintained strong relationships with high-value clients, ensuring an exceptional experience.Billing & Credit Risk: Managed billing processes and performed thorough credit risk assessments.Charges Approval: Evaluated and approved high-value transactions while mitigating potential risks.I helped ensure client satisfaction while balancing financial risk and operational efficiency.

Mumbai Metropolitan Region

Handling client accounts, billing and escalation for Lumo Energy (Australia based utility services provider).