Job Responsibilities include:Implementing and managing database of customer contacts and communications, transferring data, making sure data is ‘clean’ & up to date. Managing Research Distribution systems as per client requests – Research entitlements and subscriptions as per business requirements and specifications Assist team manager in Mumbai to co-ordinate globally on various projects Act as a point of contact for queries from the department relating to… Show more Job Responsibilities include:Implementing and managing database of customer contacts and communications, transferring data, making sure data is ‘clean’ & up to date. Managing Research Distribution systems as per client requests – Research entitlements and subscriptions as per business requirements and specifications Assist team manager in Mumbai to co-ordinate globally on various projects Act as a point of contact for queries from the department relating to Research distributionUnderstand and scope out requirements for projects and help in coordination and execution Performing User Acceptance testing to ensure project related enhancements are deployed efficientlyCollect client usage, entitlement and distribution data from various source systems, process errors, maintain data integrity and load results into CRM system. Match client metrics received from external systems with client contact data held in Citi’s proprietary client management system. Report and flag records that can not be matched for further analysis. Assist in the management of client vendor entitlements, particularly as it pertains to allowing clients to access Citi’s proprietary research content on vendor platforms – Vendor platforms include Bloomberg, Thomson Reuters, Capital IQ, Factset etc. Assist in the production of periodic and ad-hoc research management reports and presentations. Show less