Sameer Gupta Email & Phone Number

Singapore, Sg

Leading the design and execution of the multi-faceted DataFirst transformation across the bankBuilt advanced analytics capabilities, setup Analytics’ Center of Excellence & established the data science chapter. Scaled to 120+ advanced analytics initiatives delivering substantial outcomes across revenue, customer experience, productivity & risk/control.AI Industrialization to build capabilities across process, technology, reusable assets, data & people to drive substantial reduction in time to deployment (Annualized 50%+) of AI solutionsDriven a change towards a data driven operating agile model (DDOM) from conceptualization to execution, to truly leverage data & AI in a holistic manner. Built a data-driven mindset across all employees with a multi-faceted curriculum (10K+ employees trained). Significant technical upskilling programs including for data translators (1500+) & analytics (500+)Revitalized data management by driving balance between security & access to data, established responsible data use practices & designed AI/model governance framework to manage AI risks. Enabled a 10X annual growth in analytics usage. Business lead and product owner driving the redesign & usage of the data tech platform by providing advanced analytics capabilities & data under one platform,

Singapore, Sg

Delivered business outcomes by leveraging big data, experimentation and AI solutions in multiple areas in retail banking e.g., Credit scoring using non-traditional data, hyper personalized contextual -marketing, customer science to predict calls, predict failures in digital apps etc.

Singapore, Sg

Armonk, New York, Ny, Us

Customer Care & Insights Solutions Leader for banking and financial services clients in ASEAN, responsible for driving solutions in front office transformation in banking across all product lines at IBM.Front office includes customer experience, multi channel transformation including mobile & internet, cross sell capabilities and analytics led customer insights for smart marketing.

London, England, Gb

Develop the strategy to drive growth in active customers and deepen banking relationship with existing customers across retail bank. Driving cross sell framework across SEA. Create and implement a pricing strategy leveraging analytics. Drove annual pricing benefit of US 5 $ MM.

Delivered a 44% growth in Net income & 27% growth in volume Managing the strategic partnership with SingpostDriving marketing innovation & go to market strategy: Built strong brands EzyCash & James. Building extensive distribution across multiple channels:branches, direct sales, internet & tele-sales teams. Significant customer retention & cross-sell efforts:Managing insurance business including complianceLed the sale of the business to Standard Chartered bank, including a very successful integration into the bank of the teams, portfolio and brand.

Led strategic marketing across Asia delivering 25-50% volume growth. • Personal Loans - Thailand First Choice revamp around family segment - 23% YOY volume increase, Singapore flexibility value proposition for James - 50% increase in monthly volume, Best Advertising Campaign award • Credit cards- Launched a Gold &More card for SBI Cards India, achieving 31% increase in spend per active card, shifting portfolio to more premium cards. Increased cash access volume by 22% for Hyundai cards Korea. Launch of shopping card in Indonesia.• Current & savings accounts – Launched Yellow points program on debit card for current account customers in Bank of Ayudhya, Thailand. 17% increase in transactions. • SME – Implemented flexibility value proposition for the SOHO segment, including initiatives on rewarding customers on overall relationship with Bank of Ayudhya

Created capacity for growth with an average cycle time reduction of 30- 50%•Led 8+ lean initiatives across multiple products (Sales finance, mortgage, debt consolidation) in Europe. Spain SF – cycle time reduced, from 21 to 12 days. 50% reduction in cost to serve. • France debt consolidation – underwriting cycle time reduced from 2 days to 45 min. • UK Home lending same day offer increased from 14% to 30%.•Implemented Net Promoter Score in 25 countries across Europe & Asia.

Built a 70-member team for actuarial & risk analytic support in India. (Budget of US $3.5 MM p.a.)Developed the global outsourcing strategy. Execution included opportunity identification, creating leadership buy in, managing transition including the hiring. Directly managed the India team. Implemented knowledge management processes & productivity metrics. Team worked on high-end analytics on pricing, reserving & risk. Recognized as a best practice in knowledge outsourcing in GE.

Global ProjectsBusiness achieved price increases of 25 - 60% ($ 800MM+) across global portfolioLed global initiative to implement a global pricing infrastructure, to track & report price changes from individual deal level to global level. Implemented SMART Pricing tools like Price lift /leakage metrics, market based pricing etc.

Manager Quality, eCommerce & Productivity (Six Sigma Master BlackBelt)Projects delivered net income of $ 7 Million & contributed to positive cash flow of $ 500 K per month. Achieved 90- 100 headcount reductions (15%) across EuropeGE Frankona is GE's European Reinsurance business & it acquired Eagle Star Re & Kemper Re in 1999. Led the back office integration efforts. Recognised as a best practice integration in GE. Managed a team of Blackbelts. Examples of other initiatives:Reengineered operations processes, to achieve $10m savings (50%~ gain on process cost). Largest productivity initiative in Europe with a 40 member cross-functional team.Delivered benefits of $650 K p.a. through an ecommerce project on claims notification process. Managed outsourcing from UK to India : delivered 40% productivity (40 jobs, $2m cost savings

Delhi: Manager Quality (Six Sigma Black belt)Certified as Six Sigma Black Belt (among the first 15 in GE Capital worldwide). Led process improvements & new product introduction projects. New products achieved a volume of $ 10 Million. (10% of volume) Received Management Award for Results through Quality. Example of projects worked on: Developing the strategy & processes for the used car financing business; rolled out to 20 cities. Fastest launch in GE India. Launched the customer retention program. Achieved retention of 15% in 1st year vs. a 10% benchmark

Awarded Summit management award from GE Capital Global Responsible for risk & credit approvals in North region. Increased approval rates (by 50%) & decreased delinquency from 2.5% to 1.7%. Led the outsourcing of credit process, which helped increase distribution reach to 20 cities in 6 months.

Set up the distribution channel for Auto loans in Bombay. Recruited & managed a sales force of 30 people. Achieved sales volume of $ 1 Million per month (10% penetration).

Mba, Finance

Ba (Hons), Economics

Isc, Science With Maths