 Design a dynamic distribution strategy and ensure successful implementation of the same .Drafting of the distribution model and implementing the distribution set-up plan, which involved:• Designing and establishing of key sales processes :- Identify & establish key processes vital for distributor-servicing Creating a complete support system for the distribution network and ensure all distributor initiatives reach target audience .  Structuring of a multi-layered agent database in order to get optimal participation from all channels. Effective management of the agent empanelment process to ensure distributor experience is pleasant. Tracking performance of distributors on various parameters and managing their movement within the layers of the database (upgradation of distributors ) Close coordination with operations back-office & call-centre for all distributor satisfaction initiatives. Part of core-team handling implementation of CRM platform. Designing the brokerage rates for various schemes based on relevant parameters: -Entry/Exit Loads, Recurring Expenses Ratios and Market Practices.  Designed and launched “Forever Together”, the first comprehensive partner loyalty program in Mutual Fund Industry. Apart from this managing all ongoing distributor campaigns and related communications. Structuring, implementing and monitoring tie-ups with distributors (both commercial and non-commercial) with special focus on distribution cost rationalization (cost of incremental business and overall P&L) Instrumental in substantial cost savings to the company every year. Initiated and implemented successfully business-enhancing tools like: - Lead Management system (LMS), Inactive Distributors Mgt. & Outbound call-center initiatives for distributors.Continuous Process Improvement through LSS Project Mgt and Process Re-engineering . Steering all stakeholders onto common page for consensus on process changes

Credit Cards Operations - Authorisations & Risk.