Sameer Imtiaz Email & Phone Number

Beechhil Clonskeagh Dublin

Tier 2 (Technical Support Engineer)• Responsible for networking, design, installation and maintenance services.• Supporting users and network administrators over the telephone and by email. .• Networking and providing support for Windows• Configuration and testing of new hardware and software.• Management of the data backup and retrieval scheme.• Installing and operating Windows desktop and server operating systems.• Main contact for Tier 1 escalations team for issues within Circle k Europe.• Equipped communication skills with clients and resolving issues independently.• Aligned with business teams on issues of Microsoft OS, Octane.• Introduced company wide documentation for external and internal knowledge database of technical solutions.Training of third party Vendor for support with our IT infrastructure and Network.Worked as IT SPOC on different projects.Octane Application support.

County Dublin, Ireland

Stock and Margin Control.Staff training and Development. Implementation of policies.Recruitment of staff.Setting targets on daily, weekly and monthly basis. Tracking sales target.Annual Business planning.Monitoring key performance indicators. Lean retail implementation.Monitoring competitor strategies.Food Margin and Cost control.Waste and Shrink management.Cash flow control.Day to day running of Retail store.

Dublin Ireland

Awareness of competitor’s activities.Target good quality food in reasonable cost to satisfy customer needs.Ordering.Cost control.

Diploma In Hospitality Management, Hospitality Administration/Management

Hospitality management

Bachelor Of Engineering (B.E.) Computer, Computer Engineering

Bachelors in Computer Science