Please complete the CAPTCHA to continue
A concise factual answer block for searchers comparing this professional profile.
Sameer Kaduskar is listed as ServiceNow Administrator at Accelya Group at Accelya Group, a company with 1817 employees, based in Maharashtra, India, India. AeroLeads shows a matched LinkedIn profile for Sameer Kaduskar.
Sameer Kaduskar previously worked as ServiceNow Administrator at Accelya Group and Associate Manager – Service Desk Operations at Accelya Group. Sameer Kaduskar holds Itil V3 Foundation Certified from Itil V3 Foundation Certified.
This section adds company-level context without repeating Sameer Kaduskar's masked contact details.
Review company-level records connected to Sameer Kaduskar before choosing the right outreach path.
IT professional with total 19+ years of experience related to RIMS – Remote Infrastructure Management. Currently working as, “ServiceNow Administrator”. Handling responsibility for restoring IT services, collaborating with support groups, managing critical events, planning & analyzing, building rapport with vendors, customers and cross functional teams at all organizational levels.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Pune, Maharashtra, India
Currently handling team of 28 members across India, Dubai & Madrid location.Hands on experience related to RIMS – Remote Infrastructure Management.Implementation of ITIL process including Incident, Change, Knowledge Management and CMDB for better ITSM on ServiceNow. Work association with IT Management to align ServiceNow with IT organization.
Pune, Maharashtra, India
Had handled team of 8 members.Initiated & successfully implemented ITL knowledge on Change Management process.Defined Roles & Responsibilities for client role, service desk team, support team followed by documentation.Introduced new technology example - Ticket flow process.Handling & maintaining records in monitoring tool for all Scheduled / Unscheduled.
Pune, Maharashtra, India
Responsible for a handling a team of four membersSetting up new & maximum processes like handling ticket process, escalation process and SLA management process.Setting up internal process like Incident Management.Reviewing change request & analysis of Incident raised.Handling vulnerability assessment, penetration test results & follow up with respective.
Pune, Maharashtra, India
Handling TicketsMonitoring CPU Memory and Disk utilizationsMaintaining reports in excel and PowerPoint
Pune, Maharashtra, India
Handling TicketsMonitoring server & database
Pune, Maharashtra, India
Handling Escalation calls from the TATA CustomersPreparing SLA Adherence & Average handling time of a call report on daily basis & weekly basisHandling Voice of CustomerHandling Audit team for number of SR’s raised by Customer care executiveConducting weekly meeting with SDL for providing RCA - Root, Cause, and Analysis for the calls which were not adhered.
Pune, Maharashtra, India
Handling Customer & their queriesHandling Centralize MIS for Maharashtra regionHandling Back office team for Sanctions & Disbursement
Other employees you can reach at accelya.com. View company contacts for 1817 employees →
Meherwan Karadia
Colleague at Accelya GroupUnited Arab Emirates, United Arab Emirates
View →
EG
Enrique G. Buono, Pmp
Colleague at Accelya GroupMadrid, Community Of Madrid, Spain, Spain
View →
LB
Luis Bonifacio Ramírez Del Pino
Colleague at Accelya GroupMadrid, Community Of Madrid, Spain, Spain
View →
AJ
Akash Jain
Colleague at Accelya GroupGhaziabad, Uttar Pradesh, India, India
View →
DC
Deepa Chimane
Colleague at Accelya GroupPune, Maharashtra, India, India
View →
OD
Oscar Dsouza
Colleague at Accelya GroupMumbai Metropolitan Region, India
View →
DM
Declan Mullaney
Colleague at Accelya GroupGreater Málaga Metropolitan Area, Spain
View →
DM
David Molina Alonso
Colleague at Accelya GroupGreater Madrid Metropolitan Area, Spain
View →
AM
Ashweek Mandrekar
Colleague at Accelya GroupNorth Goa, Goa, India, India
View →
ZH
Zsuzsanna Herczeg
Colleague at Accelya GroupMadrid, Community Of Madrid, Spain, Spain
View →
Quick answers generated from the profile data available on this page.
Sameer Kaduskar works for Accelya Group.
Sameer Kaduskar is listed as ServiceNow Administrator at Accelya Group at Accelya Group.
Sameer Kaduskar is based in Maharashtra, India, India while working with Accelya Group.
Sameer Kaduskar has worked for Accelya Group, Tata Business Services Solution Limited, and Icici Home Finance Company Limited.
Sameer Kaduskar's colleagues at Accelya Group include Meherwan Karadia, Enrique G. Buono, Pmp, Luis Bonifacio Ramírez Del Pino, Akash Jain, and Deepa Chimane.
You can use AeroLeads to view verified contact signals for Sameer Kaduskar at Accelya Group, including work email, phone, and LinkedIn data when available.
Sameer Kaduskar holds Itil V3 Foundation Certified from Itil V3 Foundation Certified.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Sameer Kaduskar you were looking for.
View similar profiles
