Delivery Analyst
CurrentForecast workload and schedule staff to meet anticipated demands, improvingefficiency and meeting deadlines.• Provide HR-related advice and information to US employees.• Maintain accurate records and procedures.• Serve as the primary contact for escalations and coordination with internal and externalstakeholders.• To process workers’ claims regarding benefits• Perform manual calculations,set up manual payments, and create manual notices for customers.• To work on QDRO calculation, FICA, RMD calculation, Long Term Disability calculation, Military Leave calculation, Non-Qualified SEP calculation• Manage annual projects such as ActVal, QPSA, PBI , AFN, Sub fund and Calc sheet updates.