Sameer Karkhanis Email & Phone Number

Pittsburgh, Pa, Us

Greater Pittsburgh Area

Greater Pittsburgh Area

As part of the Business Consulting practice, worked on multiple large and complex application development and business transformation initiatives, across clients as a business analyst and project/ program manager. Responsibilities include practice and service line development, sales, resource forecasting, talent acquisition and team's performance management.• Currently responsible for managing large application development initiatives. Responsibilities include managing cross-functional teams for design, development, testing, data migration, training, executive reporting and overall delivery.• Led teams on multiple application development projects that ranged from building web portals, desktop/phone applications and legacy modernization initiatives.• Implemented an agile transformation initiative for a large organization where responsibilities included tailoring and deploying a scaled agile methodology, organization change management, developing a roll-out and training strategy and creating an enterprise tools strategy promoting Dev-ops.• Collaborated with senior leadership including the C-suite, to define the vision and strategy, technology stack and implementation road map for a new product.• Post-merger assisted two large organizations to define the demand in-take, estimation and prioritization processes for new initiatives.• Assisted the client to decide, whether to buy new, build in-house or upgrade their claim processing system.

Greater Pittsburgh Area

• Managed multiple projects from inception to Go Live by collaborating with stakeholders and cross-functional teams across multiple domains. Responsibilities included preparing and maintaining project plans, managing project risks and issues, managing resources and budget, communications and providing product demos.• Assessed the current state, performed gap analysis and defined solutions that meet the future business needs. Documented vision, functional (Use Cases/ User Stories) and non-functional requirements, test cases/ scripts, performed unit, system and integration testing and provided production support on multiple initiatives.

• Provided customer support to install Vonage devices (routers/ modems) in home and in a PBX (Private Branch Exchange) environment. Assisted in home-networking, wiring & audio issues.• Responsible for handling the intermodal Local Number Portability process for new customers. • Monitored accounts to identify fraudulent activity and handled customer billing issues.• Supported beta-testing of new Vonage devices prior to product launch.

Masters, Telecommunications

Bachelor Of Engineering, Electronics & Telecommunications

Education record