Sameer Khan Email & Phone Number

Reliance Retail Ltd.

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  Retail Sales Associate

  Reliance Digital Retail Ltd.

  Apr 2015 - Present - Mumbai Area, India

  Sales associates usually work in a retail environment where customer service is the top of their list of activities. They are provided with daily and periodic sales goals which they should accomplish in order to be eligible for promotions and recommendations. The retail world depends largely on its sales force which is why employers are very choosy when hiring sales associates.As a customer enters a retail store, it is probable that the first person s/he meets is a sales associate. Sales associates greet customers and determine their individual purchasing needs. Once they know what a customer is looking for they are expected to assist customers by directing them to the right aisles or departments, explaining product features and eventually ringing up the purchase for them.Sales associates inform customers of the different promotions that a store is offering and also solicit them to sign up for special programs like a rewards card. They give presentations to customers when needed and are expected to answer their questions. In the event of a return, sales associates are expected to determine the cause by engaging in dialogue with the customers and resolving their issues.Since sales associates are expected to meet personal and the company’s goals concurrently, they should perform a lot of marketing tasks such as in-store promotions and assist the marketing department with designing and distributing marketing material. Most sales associates perform some additional tasks such as opening and closing the store and answering telephones. In addition, they also manage inventory of supplies and maintain liaison with vendors

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  University Of Mumbai

  B