Sameer Kukreti Email & Phone Number

Ludhiana, Punjab, India

SKILLS:• Cash Handling and Reconciliation• Team Leadership and Training• Customer Service Excellence• Point of Sale Systems (POS)• Problem-Solving and Conflict Resolution• Attention to Detail and Accuracy• Inventory ManagementResponsibility• Processed customer transactions efficiently, maintaining a high level of accuracy and professionalism.• Assisted in training new cashiers on proper cash handling procedures and customer service… Show more SKILLS:• Cash Handling and Reconciliation• Team Leadership and Training• Customer Service Excellence• Point of Sale Systems (POS)• Problem-Solving and Conflict Resolution• Attention to Detail and Accuracy• Inventory ManagementResponsibility• Processed customer transactions efficiently, maintaining a high level of accuracy and professionalism.• Assisted in training new cashiers on proper cash handling procedures and customer service protocols.• Addressed customer inquiries, resolved issues, and ensured a positive shopping experience. - Balanced cash drawers and registers at the end of shifts, consistently achieving accurate reconciliation Show less

Ambala, Haryana, India

• Conducting training with the team members to enhance their lookout in Fabing of the product.• Making notes and sharing with the staff.• Assigning modules and follow-up of the same.• Making monthly ppt of the store performance and KPI's.• Highlighting all the activities and achievements through yammer post with creative writing.• Sharing the best customer story.• Dealing with the defect customer and raising their concerns to the authorities through mail and follow up… Show more • Conducting training with the team members to enhance their lookout in Fabing of the product.• Making notes and sharing with the staff.• Assigning modules and follow-up of the same.• Making monthly ppt of the store performance and KPI's.• Highlighting all the activities and achievements through yammer post with creative writing.• Sharing the best customer story.• Dealing with the defect customer and raising their concerns to the authorities through mail and follow up leading to customer satisfaction.• Handling customer and providing them exclusive customer service.• Training and development.• Conveying all the policies and procedures.• New joiners - basic training.• Performance management of team members.• Responsible for conducting staff engagement activities such as sports, get-togethers, etc.• Capable of conducting employee engagement activities Show less

• Proving the best service standards to customers by understanding the needs of the customer and matching their needs using Features, Advantages, and Benefits, Closing the sale with exceeding expectations.• Responsible for the store opening and accomplishing all the opening procedures.• Responsible for the visual merchandising of the store, displaying all the articles according to the brand VM standards.• Responsible for transactions, exchanges… Show more • Proving the best service standards to customers by understanding the needs of the customer and matching their needs using Features, Advantages, and Benefits, Closing the sale with exceeding expectations.• Responsible for the store opening and accomplishing all the opening procedures.• Responsible for the visual merchandising of the store, displaying all the articles according to the brand VM standards.• Responsible for transactions, exchanges, or refunds in the cash desk with proper operation at POS.• Preparation of competition data weekly.• Always being presentable on the floor and focusing on the right posture, eye contact, gestures, and smile while greeting the customer. Show less