Service Engineer
Current- Attending the Customer complaints & regular maintenance visit.- Installation & training in accordance with scope- Proactively advising customer on consumeables & essential spares procurement based on avilable stock with customer.- Revenue generation through AMC sale & Consumables sales.-Respond swiftly & courteously to customer inquiries.-Provide prompt & efficient service to customers for the printers supplied by the Company and under warranty / AMC.-Efficiently demonstrate the printers to Customers and it's operators.-Raise requisition for correct spares after proper diagnosis and to obtain such spares from the reporting office without losing much time for warranty (AMC) printers.-100% adherence to Installation standards and ensures the same is maintained as long as it is under CPL obligation.-100% compliance to guidelines given by the superior from time to time.