Sameer Lalji Email & Phone Number

Toronto, Ontario, Canada

Toronto, On

Toronto, Ontario, Canada

Citifinancial, a retail credit card company, acts as a third-party lender to consumers of retail products.  Solicited retailers across Canada to create their own Private Label Credit Card Programs Developed customized programs, including product lines and pricing Prepared customized reporting and marketing schedules geared toward sales growth

Toronto, Ontario, Canada

CitiFinancial Retail Services, Toronto, Ontario Aug 2001 – Sept 2004 Managing a team of 20+ Telephone Representatives. Duties include reporting, coaching, training, and scheduling. Involved in developing new policies and procedures. Work in the IV+, CSW, Avaya CMS and Dealer Admin. computer systems Closely involved with many development teams such as CSW, Intranet, Citiguide, Command Center

Toronto, Ontario, Canada

Computershare, a client service-based trust company, acts on behalf of many financial institutions, publicly owned companies and government bodies as a transfer agent and scrutineer. Communicating with the general public with regards to their holdings in a countless number of investment vehicles found in the equities market. – i.e. Bank of Nova Scotia and Nortel Common Stock. Versed procedural knowledge in mergers and acquisitions; legalities involved and terms and conditions. Involved in the administration of DRIP, DSP and ESOP programs. Intense involvement in the Ontario Savings Bond Campaign – fielding questions from the general public and bondholders about the purchase and reinvestment of the OSB and OSB/RSP. Worked in the Canada Life Demutualization Call Centre providing service to those policyholders that have concerns on the details of this process – i.e. ownership rights, share allocation, tax responsibilities, estate and trust issues Work in the Lucent CMS, ACTS, AS400, TCS and IMAGE computer systems