Sameer Malvankar Email & Phone Number

Pune, Maharashtra, India

A quality focused professional with commendable experience of over 15 years in Operations Management, Quality Assurance and Client Relationship ManagementDelivered dramatic breakthrough improvements towards operational excellence by adopting business process improvement techniques and ensuring quality compliance Possess skills in managing overall process.

India

• Providing effective resolution to customer queries and improving relationships with the customer by anticipating customer future requirements, thereby ensuring a positive customer experience
• Supervising claim procedures involving validity assessment and approvals of high value claims in compliance with regulatory requirements
• Counselling clients, advising and guiding them for a usage of appropriate codes for maximum returns on the procedure performed by them
• Informing… Show more Providing effective resolution to customer queries and improving relationships with the customer by anticipating customer future requirements, thereby ensuring a positive customer experience
• Informing clients if claims are accepted, organizing payments to clients and the repair or replacement of lost items
• Ensuring strict adherence to the process parameters/systems as per the defined guidelines. Show less