🔧 Seasoned Field Service Technician II with over 3 years of specialized experience in ATM maintenance and support. Certified by Cisco CCTRS and Cardtronics ATM Legacy, with expertise in self-checkout and retail terminal technologies.📞 Renowned for exceptional communication skills and an unwavering commitment to exceeding customer expectations. A meticulous record-keeper proficient in logging customer interactions, tracking activity, and managing expenses with precision.🎓 Hold a Bachelor's degree in Commerce (Computers) alongside a Diploma in Logistics and Supply Chain Management. Additionally, completed Advanced Chip Level Training in Mobile Repairing Course, further enhancing technical proficiency.🏆 Recipient of the prestigious Platinum Tech Award for 7 consecutive quarters, a testament to consistent excellence and dedication to delivering top-tier service.🚀 Eager to leverage extensive technical proficiency and meticulous attention to detail in a challenging and dynamic role. Known for my proactive approach, strong work ethic, and ability to thrive in high-pressure environments.🌟 Seeking an advanced position to propel the advancement of my career and contribute meaningfully to the success of the organization.