Field Service Technician
CurrentAs a dedicated Field Service Technician at BFG Enterprise Services, I specialize in providing technical support and hardware troubleshooting for clients across Canada. With expertise in connectivity, POS systems, and network infrastructure, I ensure smooth operations by resolving issues promptly and professionally.My role includes:Diagnosing and repairing hardware issues in POS environments, including scanners, scales, printers, and workstations.Performing network installations and troubleshooting, including UTP, fiber optic, and coaxial cable setups.Collaborating with Help Desk teams on escalated technical issues and delivering solutions in high-pressure environments.Maintaining high standards of safety and quality during all field service tasks.With a solid foundation in computer networking, CompTIA A+ certification, and over three years of field service experience, I am committed to delivering reliable, timely support and fostering positive client relationships.