Sameer Munajed Email & Phone Number

United Kingdom

-Taking job orders from clients, that include routing, classifying of service type, establishing a deadline.-Assist in providing clients with continuous notification and follow-up (which includes flight and customs delays, proof of deliveries, charges, resolutions, etc).-Tracking and tracing shipments.-Monitoring job alarms.-Familiarising with all special services we can offer and ensure customers are given all options available.-Set up and organise special… Show more -Taking job orders from clients, that include routing, classifying of service type, establishing a deadline.-Assist in providing clients with continuous notification and follow-up (which includes flight and customs delays, proof of deliveries, charges, resolutions, etc).-Tracking and tracing shipments.-Monitoring job alarms.-Familiarising with all special services we can offer and ensure customers are given all options available.-Set up and organise special deliveries.-Help develop and maintain relationships with clients.-Ensuring compliance with company policies and procedures.-Ensuring bookings and reservations are entered onto the system Show less

- Processing Import / Export airway bills and custom clearing- Greeting clients and providing an excellent tailored service for each individual client to suit their demands and needs and providing quotations- Organising and managing the workflow system inside and outside of the office to ensure our services are conducted diligently and punctually- Liaising with customs, agents, airlines, other cargo handlers from clerk to management level.- Being the first point of contact for… Show more - Processing Import / Export airway bills and custom clearing- Greeting clients and providing an excellent tailored service for each individual client to suit their demands and needs and providing quotations- Organising and managing the workflow system inside and outside of the office to ensure our services are conducted diligently and punctually- Liaising with customs, agents, airlines, other cargo handlers from clerk to management level.- Being the first point of contact for customers, enquiries and calls- Monitoring shipments, finances and reporting financial data- Ensuring bookings and reservations are entered onto the system Show less

London

During this period I was entrusted with:- Processing Import / Export airway bills and custom clearing- Greeting clients and providing an excellent tailored service for each individual client to suit their demands and needs and providing quotations- Organising and managing the workflow system inside and outside of the office to ensure our services are conducted diligently and punctually- Liaising with customs, agents, airlines, other cargo handlers from clerk to management… Show more During this period I was entrusted with:- Processing Import / Export airway bills and custom clearing- Greeting clients and providing an excellent tailored service for each individual client to suit their demands and needs and providing quotations- Organising and managing the workflow system inside and outside of the office to ensure our services are conducted diligently and punctually- Liaising with customs, agents, airlines, other cargo handlers from clerk to management level.- Being the first point of contact for customers, enquiries and calls- Monitoring shipments, finances and reporting financial data- Ensuring bookings and reservations are entered onto the system Show less

London, United Kingdom

During this period I was entrusted with:- Making sure that customers are first priority and that they receive the best customer service experience with mystery shopper standards followed at all times- Being a trusted user of the till system and cashing up the opening and closing floats, in addition to dealing with refunds and exchanges, and issuing discounts and special promotions- Delegating tasks to employees- Ensuring sales target are constantly being… Show more During this period I was entrusted with:- Making sure that customers are first priority and that they receive the best customer service experience with mystery shopper standards followed at all times- Being a trusted user of the till system and cashing up the opening and closing floats, in addition to dealing with refunds and exchanges, and issuing discounts and special promotions- Delegating tasks to employees- Ensuring sales target are constantly being achieved- Stockroom duties, which consist of receiving deliveries and performing manual replenishment from delivery and maintaining a constant replenishment of the shop floor- Answering office’s e-mails and telephone calls, prioritising them for action or referral as appropriate Show less

Bachelor’S Degree, Residential Property

-Residential Property Market -Building Heritage -Development & Building Studies

A Levels, Economics, Ict, Art&Design, Arabic

Economics ICT Art & Design Arabic

Gcse 12 A-C*