Group Chief Executive Officer
CurrentGroup CEO for SRV Group Hospitals - May 2018 onwards: 500 plus beds, 5 Hospitals, Pan India - Maharashtra (Goregaon, Chembur Dombivli; Nasik), Karnataka (Bangalore) – 1000 plus employee strengthLeadership & Strategy: Helming the business and Business Strategy, I have successfully lead Business transformations, new business developments, Revenue streams management, pricing strategy, Designing/ Redesigning Business models, Market expansion and market entry. People Development – Lead a dynamic leadership team comprising of Group heads of Marketing, Human Resources, Operations, Medical and Finance as well as Business Units Head for each Hospital Business Unit. Ensuring a cohesive and high-performance delivery by the leadership team across the group Hospital Operations and Quality Management - Understanding of Hospital Operation protocols/SOPs including Statutory Compliance, Hospital Financial Management, Medical knowledge Hospitals including HIS and Quality/NABH protocols; liasoning with local bodies is part of my repertoire. Project Management - Infrastructure development and expansion, interactions with Architects/Contractors for new projects designing and completion are areas that I have worked on over the period of last few years. CRM and Key Account Management – Demonstrated excellence in stakeholder Management, like Consultants, Doctors and Associations both medical as well as social and International agencies including Consulates. Customer relationship management and Patient Satisfaction assessment are some of the key focus areas. Change Management – Managing large scale changes and smoothly migrating employee transition for units that have been taken over and re-modelled and up-scaled, while ensuring minimal disruption.