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Sameer S. Email & Phone Number

Director of Professional Services and Service Delivery at IT BY DESIGN
Location: New Delhi, Delhi, India 9 work roles 1 school
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Current company
IT BY DESIGN
Role
Director of Professional Services and Service Delivery
Location
New Delhi, Delhi, India
Company size
108 employees

Who is Sameer S.? Overview

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Quick answer

Sameer S. is listed as Director of Professional Services and Service Delivery at IT BY DESIGN, a company with 108 employees, based in New Delhi, Delhi, India. AeroLeads shows a matched LinkedIn profile for Sameer S..

Sameer S. previously worked as Head of service delivery and product at It By Design and Head Of Service Delivery at It By Design. Sameer S. holds Bachelor'S Degree, Electrical And Electronics Engineering, A from Rainbow English Senior Secondary School , New Delhi.

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IT BY DESIGN

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Profile bio

About Sameer S.

Experienced Manager with a demonstrated history of working in the information technology and services industry. Having 15 years of experience in multiple domains and infrastructure management, I have learned to become a client focused, delivery oriented service manager. My goal is to keep up to date with the rapid growth of technological solutions and propose cost effective solutions to the customer and deliver better quality of service by owning their environment rather than just seeing the customer from a business perspective. Currently working with IT by Design , a MSP channel , which provides SOC , NOC , Data solutions , RMM support services Co-ordinate with cross global delivery teams for planning and supporting Critical Incidents, Release management support, Problem Management, Change management etcResponsible for Resource management, Risk management, Audits and Budget.Provide Operations, Helpdesk and AIME updates in monthly Townhall, Leadership meeting and Weekly roundtable.Attend weekly CAB meetings to highlight if any issues in the Change Requests.Perform Quarterly IT audits of key processes and provide the summary report to global IT director.Proficient in building productive team by recognizing and developing team members' strengths and aligning to capability needs.

Current workplace

Sameer S.'s current company

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IT BY DESIGN
It By Design
Director of Professional Services and Service Delivery
new york, new york, united states
Website
itbd.net
Employees
108
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Company profile
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9 roles

Sameer S. work experience

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Director Of Professional Services And Service Delivery

Current
It By Design

Chandigarh, India

Jul 2023 - Present

Head Of Service Delivery And Product

It By Design

Chandigarh, India

Dec 2022 - Oct 2023

Head Of Service Delivery

It By Design

Chandigarh, India

  • Primary Role: Service Delivery
  • Responsible for end to end delivery of infrastructure & software services for all customers
  • Improvise efficiencies via multiple initiatives like Automation, waste elimination, Lean IT, productivity analysis, performance management
  • Enable special focus Business and Mission critical services
  • Leading initiative to implement IT Operations Analytics in multiple accounts
  • Ensure High Quality status updates on risks and issues
Jul 2021 - Dec 2022

Program Manager

Intersoft Data Labs

Baltimore, Maryland Area

  • Primary Role: Service Delivery
  • Responsible for end to end delivery of infrastructure & software services for a major customer
  • Improvise efficiencies via multiple initiatives like Automation, waste elimination, Lean IT, productivity analysis, performance management
  • Enable special focus Business and Mission critical services
  • Leading initiative to implement IT Operations Analytics in multiple accounts
  • Ensure High Quality status updates on risks and issues
Aug 2019 - Jul 2021

Service Delivery Manager

Hcl Technologies

Noida Area, India

  • Primary Role: Service Delivery
  • Responsible for end to end delivery of infrastructure services for a major customer
  • Handle multiple customer facing technical teams spanning 200+ headcount in EUC tracks
  • Specialize in tools and process framework implementation
  • Manage multiple strategic, complex programs and priority projects of large-scale
  • Plan and execute short, mid and long term strategic plans
Apr 2019 - Jul 2019
Team & coworkers

Colleagues at IT BY DESIGN

Other employees you can reach at itbd.net. View company contacts for 108 employees →

TS Tanishk Sharma Tanishk Sharma Colleague at It By DesignChandigarh, India, India View → SR Sophiya Rana Sophiya Rana Colleague at It By DesignPanchkula, India, India View → RC Ryan Christian Tutas Ryan Christian Tutas Colleague at It By DesignNorthern Mindanao, Philippines, Philippines View → SJ Shalini Jha Shalini Jha Colleague at It By DesignNew Delhi, Delhi, India, India View → GV Gaurav Vaid Gaurav Vaid Colleague at It By DesignDelhi, India, India View → MN Mohd Naved Ansari Mohd Naved Ansari Colleague at It By DesignNew Delhi, Delhi, India, India View → RH Redwan Hossain Redwan Hossain Colleague at It By DesignMirpur, Dhaka, Bangladesh, Bangladesh View → SS Sukriti Singh Sukriti Singh Colleague at It By DesignChandigarh, India, India View → KC Kshitij Chugh Kshitij Chugh Colleague at It By DesignPatiala, Punjab, India, India View → VB Vipul Bhardwaj Vipul Bhardwaj Colleague at It By DesignHyderabad, Telangana, India, India View →
1 education record

Sameer S. education

  • Rainbow English Senior Secondary School , New Delhi
    Rainbow English Senior Secondary School , New Delhi
    A
FAQ

Frequently asked questions about Sameer S.

Quick answers generated from the profile data available on this page.

What company does Sameer S. work for?

Sameer S. works for IT BY DESIGN.

What is Sameer S.'s role at IT BY DESIGN?

Sameer S. is listed as Director of Professional Services and Service Delivery at IT BY DESIGN.

Where is Sameer S. based?

Sameer S. is based in New Delhi, Delhi, India while working with IT BY DESIGN.

What companies has Sameer S. worked for?

Sameer S. has worked for It By Design, Intersoft Data Labs, Hcl Technologies, and Hcl Technologies (Infrastructure Services Division).

Who are Sameer S.'s colleagues at IT BY DESIGN?

Sameer S.'s colleagues at IT BY DESIGN include Tanishk Sharma, Sophiya Rana, Ryan Christian Tutas, Shalini Jha, and Gaurav Vaid.

How can I contact Sameer S.?

You can use AeroLeads to view verified contact signals for Sameer S. at IT BY DESIGN, including work email, phone, and LinkedIn data when available.

What schools did Sameer S. attend?

Sameer S. holds Bachelor'S Degree, Electrical And Electronics Engineering, A from Rainbow English Senior Secondary School , New Delhi.

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