System Administrator
Current- Create Weekly Documentation reports contains issues – suggested solutions – executive solutions.- Monthly Reviewing workflow. - Assess infrastructure on a regular basis to ensure it meet the demands.- Manage daily operations of the IT department.- Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction.- Protect customer data from outside infiltration through encryption, secure data storage and other necessary means.- Assist with the installation of new hardware and software and help train employees on utilization.- Pursue recommended upgrade and update to maintain efficient operations.- Follow up on the main server and the status of the LAN & WAN , surveillance cameras and phones.- Provide onsite assistance and coordination of both internal and external meetings including video conferencing calls setup, configuration, and optimization of each session.- Provide technical support for web/audio collaboration tools such as Webex & Zoom.
