Contact Center Team Lead
CurrentDiligenta, a UK based FCA regulated subsidiary of Tata Consultancy Services (TCS), specialises in the provision of business process services for the Life and Pensions Industry.
Mar 2024 - Present
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Sameer Sagoo Email & Phone Number
Contact Center Team Lead
at
Diligenta - a subsidiary of Tata Consultancy Services
LinkedIn matched
✓ Verified July 2026
2 data sources
Profile completeness 71%
Current company
Role
Contact Center Team Lead
Location
Fleet, England, United Kingdom
Company size
Who is Sameer Sagoo? Overview
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Quick answer
Sameer Sagoo is listed as Contact Center Team Lead at Diligenta - a subsidiary of Tata Consultancy Services, a with 1404 employees, based in Fleet, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Sameer Sagoo.
Sameer Sagoo previously worked as Energy Services Team Leader at Instagroup Ltd and Group Customer Services Supervisor at Novacyt Group.
Company email context
Email format at Diligenta - a subsidiary of Tata Consultancy Services
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Diligenta - a subsidiary of Tata Consultancy Services
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Profile bio
About Sameer Sagoo
Resourceful and dependable Team Leader with extensive experience in customer service and sales leadership roles, dedicated to enhancing employee satisfaction and business success. Engaging and motivational leader, skilled at training and mentoring high-performing employees. Leads by example to motivate high-achieving, dedicated service teams. Demonstrated history of meeting business objectives through well-coordinated workflows and promoting best practices aligned to organisation missions and values. Thrives under pressure and adapts to challenges with ingenuity and resilience. Adept at project planning and managing multiple accounts at once. Recognised for assessing operational needs, delivering revenue and strategic initiatives and implementing service enhancements solutions to save costs, improve revenues and drive customer satisfaction. Willing to take on greater responsibilities to meet team goals. Takes on challenging new roles harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results, with an impressive track record in cross-functional teams.Let's connect to explore potential collaborations and discuss how my skills can contribute to your company's growth and success.
Current workplace
Sameer Sagoo's current company
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Diligenta - A Subsidiary Of Tata Consultancy Services
7 roles
Sameer Sagoo work experience
A career timeline built from the work history available for this profile.
Energy Services Team Leader
Insta Group is a successful environmentally focused company, developing and delivering energy efficient solutions and acoustic systems across the UK. They are dedicated to making homes and buildings warmer and more welcoming, while reducing energy use.As Team Leader for the ECO and InstaPAS department, my key responsibilities are:• People management of the ECO and InstaPAS team & operation.• Administration – overall responsibility of the management of the administrative processes associated with the compliant delivery of InstaGroup’s ECO energy efficiency contracts. • Reporting – Providing weekly and monthly forecasting and performance reporting to the Directors and team. • Customers & Partnerships – establishing relationships with all our customers through regular contact and strong customer service. • Support – Support the Energy Services Director in the day to day running of the department.
Dec 2022 - Dec 2023
Group Customer Services Supervisor
Apr 2022 - Sep 2022
Fnol Manager
Crusader Assistance
May 2018 - Mar 2022
Customer Services Manager
Crusader Assistance
May 2016 - May 2018
Customer Service Agent
Crusader Assistance
Jan 2015 - May 2016
Validation Agent
Crusader Assistance
May 2014 - May 2015
Team & coworkers
Colleagues at Diligenta - a subsidiary of Tata Consultancy Services
Other employees you can reach at diligenta.co.uk. View company contacts for 1404 employees →
KK
Karen Kersten
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesPeterborough, England, United Kingdom
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EC
Elaine Chilton
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesBristol, England, United Kingdom
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SG
Steven Green
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesGreater Edinburgh Area, United Kingdom
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JH
Julie Hickey
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesEdinburgh, Scotland, United Kingdom
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SS
Shreya S.
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesBengaluru, Karnataka, India
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RG
Roger Greaves
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesUnited Kingdom
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JK
Jon Kays
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesGreater Liverpool Area, United Kingdom
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SM
Sharon Morgan
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesUnited Kingdom
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BS
Barbara Shepherd
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesGloucester, England, United Kingdom
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AD
Adrian Devlin
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesEdinburgh, Scotland, United Kingdom
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Karen Kersten
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesPeterborough, England, United Kingdom
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EC
Elaine Chilton
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesBristol, England, United Kingdom
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SG
Steven Green
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesGreater Edinburgh Area, United Kingdom
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JH
Julie Hickey
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesEdinburgh, Scotland, United Kingdom
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SS
Shreya S.
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesBengaluru, Karnataka, India
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RG
Roger Greaves
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesUnited Kingdom
View →
JK
Jon Kays
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesGreater Liverpool Area, United Kingdom
View →
SM
Sharon Morgan
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesUnited Kingdom
View →
BS
Barbara Shepherd
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesGloucester, England, United Kingdom
View →
AD
Adrian Devlin
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesEdinburgh, Scotland, United Kingdom
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FAQ
Frequently asked questions about Sameer Sagoo
Quick answers generated from the profile data available on this page.
What company does Sameer Sagoo work for?
Sameer Sagoo works for Diligenta - a subsidiary of Tata Consultancy Services.
What is Sameer Sagoo's role at Diligenta - a subsidiary of Tata Consultancy Services?
Sameer Sagoo is listed as Contact Center Team Lead at Diligenta - a subsidiary of Tata Consultancy Services.
Where is Sameer Sagoo based?
Sameer Sagoo is based in Fleet, England, United Kingdom while working with Diligenta - a subsidiary of Tata Consultancy Services.
What companies has Sameer Sagoo worked for?
Sameer Sagoo has worked for Diligenta - A Subsidiary Of Tata Consultancy Services, Instagroup Ltd, Novacyt Group, and Crusader Assistance.
Who are Sameer Sagoo's colleagues at Diligenta - a subsidiary of Tata Consultancy Services?
Sameer Sagoo's colleagues at Diligenta - a subsidiary of Tata Consultancy Services include Karen Kersten, Elaine Chilton, Steven Green, Julie Hickey, and Shreya S..
How can I contact Sameer Sagoo?
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