- Contributed to the formulation of industry-specific capability decks for retail, CPG, automotive, and other industries while working with cross-functional teams.- Expanded skillset by achieving Microsoft Certified: Azure Data Engineer Associate (DP-203), Microsoft Certified: Power BI Data Analyst Associate (PL-203), and IBM Watsonx.data technical sales (intermediate) certifications.

- Led the end-to-end development of 21 IT and cybersecurity policies for a conglomerate, aligned with the NIST Cybersecurity Framework. Assessed existing cybersecurity posture and created comprehensive policies with accompanying standard documentation, enhancing the client's risk mitigation.- Engaged in generative AI at AWS, constructing high-quality training datasets using data labelling and engineering techniques. Contributed to creating a reward modelling language model on CodeWhisperer with AWS SageMaker. Maintained 98% accuracy, optimized JavaScript problem statements, and automated sanity checks via Python scripts, further enhancing data quality.- Worked on a project as a part of a South African telecom giant's revenue assurance team, conducting billing analysis and identifying exceptions in monthly customer product billing cycles. Formulated SOPs and SQL scripts that were executed on the PostgreSQL relational database, automating manual monthly procedures to enhance efficiency by 15%.- Led a data mining project for a healthcare company, analyzing M2O process and transactional data. Leveraged PowerBI and UI Path RPA to generate insights that drove a 27% improvement in process efficiency.- Worked as a business analyst to prepare the Functional Requirement Specifications document (FRS) and generate user stories for the revamping of the websites of the supreme legislative body of the country under their digital transformation initiative.- Led a project to implement the target state architecture and future roadmap for a housing finance company. Drove vendor selection, analyzed current architecture gaps, and facilitated the transition to a hybrid cloud. Utilized Azure Data Factory to map data flows and orchestrate ETL processes during the migration.

- Successfully administered multiple MSP and CSP client environments within Azure, ensuring optimal performance, security, and cost-effectiveness.- Executed daily monitoring of client Azure resources, generating comprehensive VM backup reports, insightful newsletters, and detailed patching schedules to maintain system integrity and inform stakeholders.- Analyzed client cloud usage patterns and developed tailored cost optimization strategies, alongside actionable security recommendations.- Actively participated in troubleshooting and resolving a variety of Azure infrastructure issues, ensuring minimal downtime and maintaining service availability for clients.- Completed comprehensive Microsoft Azure training and achieved AZ-900 certification.

- Successfully established network connections all around the organization's simulated environment with the help of the Cisco packet tracer simulator.- Worked on the "Implementation of Voice Over Data Protocol" project and established connections to multiple IP phones using Cisco Packet Tracer CLI commands.- Trained in advanced concepts of networking and cyber security, which covered around 80% of domain knowledge.